Khách sạn San José de las Matas

"Our second time staying and continuing to be excellent choice. The staff is very friendly and helpful."

"We enjoy your stay and come, David. Everything was clean, and the staff was super friendly and helpful. The restaurant has an amazing view of the city."

"the hotel was impeccable and personnel are very friendly in special Hilary.. and restaurant and front desk ,thank you so much.."

"The service was good,, but the pool was dirty and smells like frogs"

"Room was good and in a safe location. Friendly staff. Found breakfast to be very expensive."

"Me gustó sus atenciones y no me gustó han cambiado la forma del desayuno siempre debería ser tipo bufette no cuando el hotel está lleno"

"The view from back terrace is absolutely stunning! This property sits on a hill overlooking a gorgeous green landscape and mountains. Very peaceful! José was amazing and super friendly. He can help you rent a vehicle out if you need one."

"El personal excepcional muy atentos, el desayuno muy bueno y el hotel es un poco viejo pero muy limpio y huele a limpio pero no pude dormir nada por que todo el ruido de la calle y de afuera se escuchaba en la habitación y no se si es por que era domingo pero había demasiada bulla 😭solo por eso le doy un Tres por que estaba demasiada cansada y no pude dormir casi nada"

"A+++++++"

"El luegar es muy bonito, limpio y el personal muy atento principalmente el del turno de la mañana, el desayuno muy bueno. Como punto de mejora entiendo podría mejorar el mantenimiento del lugar."

"Desayuno excelente"

"Good location. Front counter man was not very friendly. We had a nice and clean room with a balcony. Breakfast was included and it was very good. Complimentary drink at arrival. The staff at restaurant/ bar were very nice and friendly."

"The staff was great, food was delicious, pools were all dirty, shower inside the room very bad, some plugs were broken. This place really need a good update of the facility. The place is beautiful but need URGENT UPDATES. Tv does not work properly and wifi get disconnected on and off which is bad specially if you want to watch something or work online with a laptop while vacationing ."

"It had parking, a rooftop where you can sit clean room the only thing is that you hear a lot of noise from the street since it’s a busy area."

"Nice place, nice property very good staff"

"Staff is descent. But room was filthy, not properly maintained. Sheets were stained. Bathroom not properly cleaned. Waterbugs would come out the bathroom drain. Bedbugs present. Night club across the street with music all night. Great Property. Great location . But Maintenance is very poor. If no proper attention , this beautiful place will soon go through the cracks."

"El hotel estaba muy bonito y limpio, el área de la piscina pienso necesita mucho mantenimiento no pudimos bañarnos porque el agua estaba helada"

"Very loud music from the club that’s part of the hotel until 4:00am. It was also not in a desirable part of the city. The tub spa in the room didn’t work. I’m so glad I only stayed one night. I even considered paying for another hotel and losing my money to feel safe and comfortable."