Bữa sáng buffet hàng ngày (20 USD/mỗi người)

Nhận xét về Holiday Inn San Jose - Silicon Valley, an IHG Hotel

3 out of 5

Nhận xét

7,8

Tốt

Đánh giá 10 - Xuất sắc. 450/1002 nhận xét" "
Đánh giá 8 - Tốt. 233/1002 nhận xét" "
Đánh giá 6 - Được. 151/1002 nhận xét" "
Đánh giá 4 - Kém. 93/1002 nhận xét" "
Đánh giá 2 - Tồi. 75/1002 nhận xét" "

8,2/10

Sạch sẽ

8,2/10

Nhân viên & dịch vụ

7,8/10

Tiện nghi, dịch vụ

8,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Clara

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the location of this property! Clean rooms and friendly staff. Great restaurants within walking distance, be aware of the rowdy bar and liquor store around the corner. Not a great place to walk at night.
Lưu trú 4 đêm vào Tháng 5, 2024
Yves Hansel General Manager trả lời vào 21/05/2024
Dear Clara, Thank you for the generous review of your recent stay at the Holiday Inn San Jose - Silicon Valley! We are pleased you loved our spotless rooms and devoted staff and found our location perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Yves HanselGeneral Manager

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Holiday Inn San Jose Silicon Valley trả lời vào 20/05/2024
Thank you very much for the wonderful review.We truly appreciate your business.

10/10 - Xuất sắc

ICHING

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
every comfortable and good .
Lưu trú 3 đêm vào Tháng 5, 2024
Holiday Inn San Jose Silicon Valley trả lời vào 17/05/2024
Thank you for your wonderful words regarding your stay with us.Thank you for your business

10/10 - Xuất sắc

Duncan

Đi theo nhóm, Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a nice urban property, so expect to pay premium overnight parking rates, but daytime parking appears to be free for events and such. The lobby area is exceptionally comfortable and interesting with a welcoming ambiance. Included/optional breakfast buffet is excellent - well stocked and maintained with good options and super nice staff on hand making it all go right. Ask if they have any kids' coupons. 😉 Definitely recommended!
Lưu trú 1 đêm vào Tháng 5, 2024
Manager on Duty trả lời vào 17/05/2024
Dear Duncan,Thank you for choosing our hotel and we are glad to know that you enjoyed your stay. We appreciate for taking the time to let us know about your experience. Your feedback is very important to us.We hope that we will have the opportunity to have you back very soon.Best Regards,

10/10 - Xuất sắc

Gabriel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice
Lưu trú 4 đêm vào Tháng 4, 2024
General Manager trả lời vào 16/05/2024
Dear Gabriel, We are thrilled you had an excellent stay at Holiday Inn San Jose - Silicon Valley, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Yves Hansel,General Manager

6/10 - Được

Yuka

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Holiday Inn San Jose Silicon Valley trả lời vào 16/05/2024
Thank you very much for your review score.

10/10 - Xuất sắc

Omar

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was friendly room was clean
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 13/05/2024
Dear Omar, We are thrilled our spotless accommodations and fantastic team exceeded your expectations and made your visit more enjoyable. Thank you again for your review. We look forward to your next stay at Holiday Inn San Jose - Silicon Valley.Sincerely,Yves Hansel,General Manager

4/10 - Kém

Lucina

Đi cùng thú cưng
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I stayed three nights and my room was never cleaned or serviced. Room I got had trash under nightstand. Hotel is surrounded by homeless encampments.
Lưu trú 3 đêm vào Tháng 5, 2024
Holiday Inn San Jose Silicon Valley trả lời vào 11/05/2024
Thank you for your review our apologies for the challenges you faced while staying with us.

6/10 - Được

Jenny

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 10/05/2024
Dear Jenny, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Yves Hansel,General Manager

10/10 - Xuất sắc

Arnulfo

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 09/05/2024
Dear Arnulfo, Thank you for choosing us and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn San Jose - Silicon Valley, and we hope to see you again soon. Sincerely,Yves Hansel,General Manager

8/10 - Tốt

JIANFEI

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
非常喜欢酒店的环境。
Lưu trú 3 đêm vào Tháng 5, 2024
Holiday Inn San Jose Silicon Valley trả lời vào 15/05/2024
Thank you very much for your review.We appreciate your business and wonderful comment.

10/10 - Xuất sắc

cha

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 05/05/2024
Dear Cha, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Holiday Inn San Jose - Silicon Valley, and we look forward to welcoming you back soon.Sincerely,Yves HanselGeneral Manager

10/10 - Xuất sắc

eduardo

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and quiet
Lưu trú 1 đêm vào Tháng 5, 2024
Holiday Inn San Jose Silicon Valley trả lời vào 03/05/2024
Thank you very much for the wonderful review.We look forward to seeing you again in the future.

10/10 - Xuất sắc

Domingo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location was convenient. It’s not far from the San Jose airport.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager on Duty trả lời vào 03/05/2024
Domingo,Thank you for choosing our hotel during your stay. We appreciate your business and for taking the time to leave us a review. Your feedback is very valuable to us.We hope that we will be able to serve you again in the future.Best Regards,

6/10 - Được

Jennifer, Boise

Pros: The hotel is close to the airport, and easy access to the freeway. The hotel has a key card entry and a large fence around it, so it feels safer. There is plenty of parking. Cons: It is directly across from the lightrail station, so you hear the ding-ding of the trains at early and late hours. The fence around the property seems secure, but anyone can drive or walk in the entry as there is no secure entrance. You also pay $15 a day to park at the hotel, and there is no reason for that. This hotel has zero warm and welcoming aspect to it. Don't count on any coffee kiosk in the lobby, or warm cookies in a container. The breakfast buffet, which is the same level of food as a lower end hotel free buffet, costs $18 dollars plus tax and of course they have a spot for a tip. A tip for the nasty food you put on your own plate. You know, cereal in a tube, 2 flavors of yogurt, and under ripe fruit, cold eggs, and soggy bacon. You get the drift. They should just add a couple bucks to the room rate and make it a complimentary buffet. My room was old looking but appeared to be clean. I stayed for 4 days and was notified that there is only housekeeping upon request. My overall opinion of this hotel is that they are only interested in providing the bare minimum. It's not horrible, but it wasn't anything to rave about either.
Lưu trú 4 đêm vào Tháng 4, 2024
General Manager trả lời vào 02/05/2024
Dear Jennifer, Thank you for sharing your detailed feedback on your recent stay at our hotel. We're pleased to hear that you appreciated our convenient location near the airport and easy access to the freeway. Additionally, we're glad you found our thoughtful amenities reassuring for your security. We understand the importance of ample parking availability, and we're delighted that this aspect met your expectations. That said, we sincerely apologize for the inconvenience you encountered with noise disturbance. We will address this appropriately to enhance the overall guest experience. Your comments regarding the breakfast buffet are duly noted, and we'll work to improve the variety and quality of offerings. Thank you for being our guest and for your invaluable feedback. We look forward to serving you better in the future.Sincerely,Yves HanselGeneral Manager

8/10 - Tốt

JIANFEI

Lưu trú 6 đêm vào Tháng 4, 2024
Yves Hansel General Manager trả lời vào 19/05/2024
Dear Jianfei, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting the city. It was our pleasure accommodating you. We hope you will make Holiday Inn San Jose - Silicon Valley your home away from home whenever your travels bring you to our area.Sincerely,Yves HanselGeneral Manager

8/10 - Tốt

JIANFEI

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were nice, and the service was good。
Lưu trú 1 đêm vào Tháng 4, 2024
Manager on Duty trả lời vào 29/04/2024
Jianfei,We are glad to know that you liked the service from our staff. We appreciate for letting us know about your experience.We hope that you will come back again soon.Best Regards,

6/10 - Được

Kirsten

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
For $160 a night, I was disappointed that the fridge had mold in it, the tub didn’t drain during my shower because of a clog, and I had to pay $15 to park. The guest services person was helpful in both situations so they get 5 stars for customer service. The $2.50 breakfast was great but free with the room would have been even better.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager on Duty trả lời vào 29/04/2024
Kristen,Thank you for choosing our hotel and we apologize that you've encountered few issues during your stay with us. We are glad that you've enjoyed the service that our staff had provided. Just to let you know that your feedback is valuable to us.We hope that you will give us another chance to serve you again in the near future.Best Regards,

2/10 - Tồi

Maya

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I checked into my room. I had to use the restroom so I turned on the light and it started flickering. I always check the bed as soon as I get in the room. I pulled the bed sheets back and there were two wet stains on the bed. I call the front desk to let them know. They offered to change my room. I get to the new room and this time the television does not work. The sink is linking water. Water is on the floor. I go down to the front desk and tell them the issues. The experience was horrible and I would not stay here again.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager on Duty trả lời vào 25/04/2024
Maya,First of all, I would like to thank you for choosing out hotel.We regret to hear that you've experienced issues during your stay and we appreciate for letting us know. The issues you've mentioned will be addressed.Again, we appreciate for your feedback.Best Regards.

10/10 - Xuất sắc

Brian Vu-Khanh

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff made me feel welcome.
Lưu trú 2 đêm vào Tháng 4, 2024
Holiday Inn San Jose Silicon Valley trả lời vào 24/04/2024
Thank you very much for your review.It is great to hear that you enjoyed yourself and that we made you feel comfortable and welcome.Thank you for your business.

10/10 - Xuất sắc

Pete, San Jose

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean. Very nice staff.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager on Duty trả lời vào 20/04/2024
Pete,We are glad to know that you've enjoyed your say with us. We hope that we have the opportunity to serve you again in the near future.Best Regards,

6/10 - Được

Ramachandran, Chesterfield

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Good clean rooms and comfortable beds. Mediocre lighting in the room. Minimal amenities. Good buffet breakfast but pricey at $18 per person. Thoughtless and lazy hotel managers. Billing daily items at the hotel store takes forever! A few items don’t have prices on their computer system! Parking is not reserved for hotel guests so sometimes you don’t get a free parking spot. The hotel management doesn’t seem to care. Very disappointed!! ☹️🤦🏻‍♀️☹️
Lưu trú 3 đêm vào Tháng 4, 2024
Holiday Inn San Jose Silicon Valley trả lời vào 16/04/2024
Thank you very much for your review and comments.Please accept my sincere apologies for the parking challenges. For future reference please note. On evenings when we have large events we block of 30+ parking spaces for our hotel guests.This was done for this last large event. My apologies that it was not communicated to you initially. I was informed we did provide that information but after you could not locate a parking spot.We will do a better job of informing our guests when we have large events going forward.Thank you for your business.

8/10 - Tốt

Shirui

Lưu trú 2 đêm vào Tháng 4, 2024
Manager on Duty trả lời vào 05/05/2024
Shinui,Thank you for taking the time to review the hotel and appreciate for the score that you've given us.We hope that we will be having the pleasure of serving you again for you upcoming stay.Best Regards,

10/10 - Xuất sắc

Masakazu

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Manager on Duty trả lời vào 11/04/2024
Dear Mazakazu,We thank you for choosing us during your recent stay in San Jose, CA. We appreciate for the rating that you've given us. We hope that we have the opportunity to serve you again in the near future.Best Regards,

10/10 - Xuất sắc

Candida

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Service was wonderful and property was very clean
Lưu trú 7 đêm vào Tháng 3, 2024
General Manager trả lời vào 04/04/2024
Dear Candida, Thank you for choosing Holiday Inn San Jose - Silicon Valley and sharing your experience. We are glad you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely,Yves HanselGeneral Manager

8/10 - Tốt

Aracely

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 3, 2024
Holiday Inn San Jose Silicon Valley trả lời vào 02/04/2024
Thank you very much for taking the time to submit your review.

10/10 - Xuất sắc

Claudia, panorama city

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Todo estuvo perfecto
Lưu trú 2 đêm vào Tháng 3, 2024
General Manager trả lời vào 26/03/2024
Dear Claudia, It was a pleasure to read your kind review of Holiday Inn San Jose - Silicon Valley. We are delighted you enjoyed every aspect of your stay with us and that we exceeded all of your expectations. Thank you for being our guest; we look forward to your next visit.Sincerely,Yves HanselGeneral Manager

8/10 - Tốt

Laura

Lưu trú 3 đêm vào Tháng 3, 2024
General Manager trả lời vào 15/04/2024
Dear Laura, We are pleased you had a nice stay at Holiday Inn San Jose - Silicon Valley, and we appreciate the kind rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Yves HanselGeneral Manager

10/10 - Xuất sắc

Johnathan

Lưu trú 2 đêm vào Tháng 2, 2024
General Manager trả lời vào 26/03/2024
Dear Johnathan, Thank you for the high rating for Holiday Inn San Jose - Silicon Valley. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Sincerely,Yves HanselGeneral Manager

4/10 - Kém

Michelle

The tv thats plugged into damaged power cord along with coffee maker, microwave, and mini fridge cut off multiple times for my 1 night stay. I request a refund.
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 27/03/2024
Dear Michelle, Thank you for the feedback. We sincerely apologize for the issues you encountered in your room during your stay and the inconvenience it may have caused. We certainly understand the frustration you must have felt and appreciate your patience in this matter. We will share your concerns with our maintenance team to ensure a better guest experience going forward. Thank you again; we hope to welcome you back in the future.Sincerely,Yves HanselGeneral Manager

8/10 - Tốt

robert

Khách đi công tác
Thích: Sạch sẽ
$ was good
Lưu trú 2 đêm vào Tháng 3, 2024
Holiday Inn San Jose Silicon Valley trả lời vào 18/03/2024
Thank you for taking the time to give us a rating. We appreciate your business.

10/10 - Xuất sắc

Eduardo, SAN JOSE

Lưu trú 5 đêm vào Tháng 2, 2024
Holiday Inn San Jose Silicon Valley trả lời vào 18/03/2024
Thank you very much for your response.We appreciate your business.

10/10 - Xuất sắc

JOSE A

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
hola
Lưu trú 3 đêm vào Tháng 3, 2024
Manager on Duty trả lời vào 15/03/2024
Dear Jose,Thank you for staying with us and we appreciate for taking the time to rate our hotel. IIt's a pleasure having you in our hotel and we hope that you'll visit us again soon.Best Regards,

10/10 - Xuất sắc

George

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 12/03/2024
Dear George, Thank you so much for your kind words about Holiday Inn San Jose - Silicon Valley! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Yves HanselGeneral Manager

10/10 - Xuất sắc

SEUNG JUN, denver

Lưu trú 3 đêm vào Tháng 3, 2024
General Manager trả lời vào 31/03/2024
Dear Mr. Jun, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at Holiday Inn San Jose - Silicon Valley. We'd love to host you again someday for another great visit.Sincerely,Yves HanselGeneral Manager

10/10 - Xuất sắc

Richard

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 12/03/2024
Dear Richard, We appreciate you taking the time to leave your kind rating for Holiday Inn San Jose - Silicon Valley. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We look forward to seeing you again soon!Sincerely,Yves HanselGeneral Manager

10/10 - Xuất sắc

Yaroslav, Dublin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Manager on Duty trả lời vào 10/03/2024
Dear Guest,Thank you for the rating that you've given us and we greatly appreciate for choosing out hotel. We hope that you will consider staying with us again in the near future. Best Regards,

10/10 - Xuất sắc

Janette

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property was really clean and employees really nice
Lưu trú 2 đêm vào Tháng 3, 2024
General Manager trả lời vào 05/03/2024
Dear Janette, Thank you for the outstanding review of Holiday Inn San Jose - Silicon Valley. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. Our team is dedicated to delivering an excellent experience for all of our guests, and it will be an honor to pass along your compliments. We are also glad that you found our property to be completely spotless. Thank you again; we look forward to welcoming you back on your next visit to the San Jose area.Sincerely,Yves HanselGeneral Manager

10/10 - Xuất sắc

Hans Navarrete

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
El hotel está excelente el área está llena de hoteles abandonados pero este está muy bien conservado pero no deja de dar mal aspecto el área cercana al hotel sucia y abandonada
Lưu trú 2 đêm vào Tháng 2, 2024
Manager on Duty trả lời vào 03/03/2024
Dear Hans,Thank you for choosing our hotel and greatly appreciate the rating that you've given us.We hope that you will consider us again when youn you're back to town.Best Regar\ds,

4/10 - Kém

Sandra Lee

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Would not stay here again. Very old property. Rooms need upgrade. Not an inviting place to stay when on business.
Lưu trú 4 đêm vào Tháng 2, 2024
General Manager trả lời vào 27/02/2024
Dear Ms. Lee, Thank you for taking the time to share your valuable feedback. We seek to provide every guest with the highest level of hospitality to ensure they enjoy their time with us. Therefore, we regret not meeting all of your expectations. The upkeep and modernization of our property is an ongoing project for our hotel, and we will use your comments as a guide for future improvements. This type of feedback helps us make changes and decisions based on the needs of our guests so we can enhance our services for everyone. Thank you again for choosing us for your visit to San Jose. Should your travels bring you back to the area, we would love to have you as our guest again.Sincerely,Yves HanselGeneral Manager

8/10 - Tốt

Murray

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Solid hotel with all amenities at reasonable price. But trains start running outside at 6am and their bells mean you don't need an alarm clock!
Lưu trú 2 đêm vào Tháng 2, 2024
General Manager trả lời vào 27/02/2024
Dear Murray, Thank you for the review of Holiday Inn San Jose - Silicon Valley and the nice rating. We are glad that you had an overall pleasant stay and enjoyed our amenities. However, we regret not meeting your expectations and the inconvenience you encountered during your stay. Please know your observations will be noted and shared accordingly with the appropriate individuals. Thank you again; we look forward to welcoming you back on your next visit to the San Jose area.Sincerely,Yves HanselGeneral Manager

10/10 - Xuất sắc

Valerie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing stay
Lưu trú 2 đêm vào Tháng 2, 2024
Manager on Duty trả lời vào 26/02/2024
Valerie,We are very pleased to hear that you had an amazing stay at the Holiday Inn Silicon Valley. We thank you for choosing our hotel and appreciate for taking the time to let us know about your experience. We hope that we will have the opportunity to serve you again in the near future.Best Regards,

10/10 - Xuất sắc

Yadira

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Holiday Inn San Jose Silicon Valley trả lời vào 21/02/2024
Thank you very much for the wonderful score.Much appreciated.

6/10 - Được

Yalanda

Khách đi công tác
Lưu trú 3 đêm vào Tháng 2, 2024
Holiday Inn San Jose Silicon Valley trả lời vào 20/02/2024
Thank you very much for your review.We truly appreciate your business.Thank you

8/10 - Tốt

Lindsey

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Holiday Inn San Jose Silicon Valley trả lời vào 20/02/2024
Thank you very much for your review.We truly appreciate our business.

10/10 - Xuất sắc

Florencio

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My kids love it here
Manager on Duty trả lời vào 17/02/2024
Florencio,Thank you for choosing our hotel and we appreciate for taking the time let us know about your stay. We are glad that you and your kids enjoyed your stay.We hope to have back on your next trip to San Jose.Best Regards,

10/10 - Xuất sắc

Florencio

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It a good place to enjoy some time with my kids
Lưu trú 2 đêm vào Tháng 1, 2024
Manager on Duty trả lời vào 17/02/2024
Florencio,Thank you for choosing our hotel and we appreciate for taking the time let us know about your stay. We are glad that you and your kids enjoyed your stay.We hope to have back on your next trip to San Jose.Best Regards,

8/10 - Tốt

Javier

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good service
Lưu trú 1 đêm vào Tháng 2, 2024
Manager on Duty trả lời vào 17/02/2024
Javier,We are glad to know that you enjoyed your stay with us most especially the service that you received from our staff. The score that you've given us is highly appreciated.We look forward to having you back to our hotel in the future.Best Regards,

10/10 - Xuất sắc

Narcisse

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked it
Lưu trú 3 đêm vào Tháng 2, 2024
Manager on Duty trả lời vào 16/02/2024
Narcisse,We are glad to know that you enjoyed your stay with us and we appreciate for the rating that you've given us.We hope that we have the pleasure of serving you again in the near future.Best Regards,

10/10 - Xuất sắc

Jessica

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Comfortable stay, stayed rested.
Lưu trú 1 đêm vào Tháng 2, 2024
Manager on Duty trả lời vào 17/02/2024
Jessica,We are delighted to know that you had a comfortable stay, and we appreciate for the rating that you've given us.We hope that you will consider us again on your next visit to Silicon Valley.Best Regards,