Khu ẩm thực ngoài trời

Nhận xét về Oasis Garden San Jose Airport

3 out of 5
Oasis Garden San Jose Airport
1355 N 4th Street, San Jose, CA

Nhận xét

6,0
Đánh giá 10 - Xuất sắc. 261/1254 nhận xét" "
Đánh giá 8 - Tốt. 227/1254 nhận xét" "
Đánh giá 6 - Được. 248/1254 nhận xét" "
Đánh giá 4 - Kém. 206/1254 nhận xét" "
Đánh giá 2 - Tồi. 312/1254 nhận xét" "

6,6/10

Sạch sẽ

6,4/10

Nhân viên & dịch vụ

5,6/10

Tiện nghi, dịch vụ

6,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

6,4/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Philip

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very quiet and a relaxing stay ( if you stay in one of the "inside" rooms. Only issue is that some of the exterior grounds are in need to maintainence, but they are working on that. I would certainly stay there again.
Lưu trú 4 đêm vào Tháng 5, 2024

4/10 - Kém

Lisa

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Looks like they've attempted to update things but it is still rough around the edges and rooms are small and bathroom is teeny. I could lay better tile myself. I unfortunately left my pajamas on the back of the door to the shower since there is no place else to put anything and they claim they weren't there. I only had a backpack since it was just 1 night and didn't have them when I came home so they had to be there. Their policy of holding on to items for 30 days is BS if the staff doesn't report finding it. Manager was a bit rude about it when I called.
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 15/05/2024
Hello Lisa, We appreciate your feedback on our recent updates, and we take all comments seriously to enhance guest experience. Our room sizes vary to cater to a range of preferences. We encourage guests to utilize our front desk for item inquiries, as we have a dedicated process. We apologize for any inconvenience caused during your stay.

6/10 - Được

armaggedon

Thích: Nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 15/05/2024
Hello armaggedon, We appreciate your stay with us and hope you had a pleasant experience overall. Please feel free to reach out to us directly with any specific feedback you may have from your recent visit. We look forward to hearing from you soon.

4/10 - Kém

JAGADEESH

Đi cùng bạn đồng hành
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very disappointed
Lưu trú 8 đêm vào Tháng 4, 2024
Manager trả lời vào 23/04/2024
Hello JAGADEESH, We are sorry to hear that you were disappointed during your recent stay with us. Guest feedback is important to us, and we will share your comments with our team for review and improvement. Thank you for sharing your experience with us.

10/10 - Xuất sắc

Carmen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing
Lưu trú 2 đêm vào Tháng 3, 2024
Manager trả lời vào 07/04/2024
Hello Carmen,We are thrilled to hear you found your stay with us amazing. We strive to exceed our guests' expectations and provide exceptional experiences. Thank you for choosing our hotel for your visit.

6/10 - Được

Sean T

Khách đi công tác
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property is old, dated and kinda loud. You can hear people walking by your room having a normal conversation as if they’re in the room with you. The rooms at a glance are okay but when a majority of the plugs don’t work it’s a little annoying, I had to plug my chargers in at a plug by the window and leave everything in the floor to charge because the bed side outlets didn’t work. That was slightly annoying, I guess it was one of those “you get what you pay for” things. Not the worst place I’ve ever stayed but far from the best or even good.
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 02/04/2024
Hello Sean T, We appreciate your feedback on your recent stay with us. We apologize for any inconvenience you experienced with the noise level and the room outlets. Rest assured that we will address these concerns with the relevant teams to ensure improvements are made. Our team strives to offer comfortable accommodations for all our guests.

2/10 - Tồi

Jessica

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was so gross and run down. Cant believe they charge $150/night. I took pics which i cant post but there were so many broken and janky things in this room. Plus the homeless camp in front was a nice touch. I will never go back n tell everyone to avoid!
Lưu trú 2 đêm vào Tháng 3, 2024
Manager trả lời vào 29/03/2024
Hello Jessica,We're sorry to hear about your experience. We take all feedback seriously and will address these concerns with our team. Your comments will help us improve for the future. Thank you for bringing this to our attention.

2/10 - Tồi

Carmen

Lưu trú 1 đêm vào Tháng 3, 2024
Customer Care Team trả lời vào 17/04/2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 - Tồi

Charlie L.

Không thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 29/03/2024
Hello Charlie L.,We're sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have so we can address them accordingly. We value your feedback and hope to welcome you back in the future for an improved experience.

10/10 - Xuất sắc

Zachary

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
Super friendly people.
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 29/03/2024
Hello Zachary,We appreciate your feedback and are delighted to hear that you found our staff friendly during your stay. We strive to provide excellent service to all our guests. Thank you for taking the time to share your experience with us.

10/10 - Xuất sắc

Hosmar

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy agradable
Lưu trú 2 đêm vào Tháng 3, 2024
Manager trả lời vào 20/03/2024
Hello Hosmar,Nos complace saber que disfrutó de su estancia en nuestro hotel. Esperamos volver a darle la bienvenida en el futuro para crear más recuerdos agradables juntos.

10/10 - Xuất sắc

Hosmar

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Estancia súper cómoda
Lưu trú 2 đêm vào Tháng 3, 2024
Manager trả lời vào 20/03/2024
Hello Hosmar,Nos complace saber que tuviste una estancia cómoda en nuestro hotel. Esperamos que te hayas sentido bien atendido y disfrutado de tus momentos con nosotros. ¡Esperamos poder recibirte nuevamente en el futuro para proporcionarte otra experiencia memorable!

8/10 - Tốt

irene

Thích: Sạch sẽ, nhân viên & dịch vụ
Reasonable price
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 17/03/2024
Hello irene,We are pleased to hear that you found our rates reasonable. We strive to offer competitive pricing for our guests to enjoy a comfortable stay with us. Should you have any further feedback or suggestions, please do not hesitate to share them with us.

10/10 - Xuất sắc

Ryo

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A little bit noisy, especially parking The room is kept clean
Lưu trú 4 đêm vào Tháng 3, 2024
Manager trả lời vào 14/03/2024
Hello Ryo,We value your feedback and apologize for any inconveniences experienced during your stay. We're pleased to hear that you found the room clean. For any future concerns regarding noise or parking, please don't hesitate to reach out to our management team directly. Your comfort is our priority.

6/10 - Được

Mark, Mapleton

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
It was ok, but not nearly as nice as the pictures
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 09/03/2024
Hello Mark,We're sorry to hear that the photos didn't meet your expectations. We appreciate your feedback and will share it with our team for future improvements. Your comments are valuable to us as we strive to enhance our guests' experience.

10/10 - Xuất sắc

Alyssa

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place staff was amazing
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 03/03/2024
Hello Alyssa,We are delighted to hear that you had a positive experience with our staff during your stay. Your kind words are greatly appreciated, and we hope to welcome you back again in the future.

4/10 - Kém

Media

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Horrible place to stay 5 thumbs down
The staff was very cold welcome vibe didn’t exist. Snack bar was completely empty and looked like it had been for long time. Only one ice machine. Walls in hotel room were dirty . A/C didn’t work. Very understaffed. We used to love the tiki lounge and the restaurant but none of it exists any more
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 28/02/2024
Hello Media, Thank you for sharing your feedback with us. We regret to hear about your experience and appreciate your observations. Your comments will be shared with the relevant departments for review. We value your past loyalty and hope you will consider reaching out to management directly to discuss your concerns in detail.

10/10 - Xuất sắc

Pawel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Every thing
Manager trả lời vào 28/02/2024
Hello Pawel,Thank you for sharing your feedback with us. If you have any further concerns, please feel free to reach out to our management team directly for assistance. We appreciate your comments as they help us improve our guest experience for the future.

10/10 - Xuất sắc

Francisco

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Awesome
Beds are really comfortable and really wasn't noisy at all, looks clean, really nice stay, would definitely return
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 24/02/2024
Hello Francisco,We are pleased to hear that you enjoyed the comfortable beds and found the hotel to be clean and quiet during your stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

8/10 - Tốt

Sylvia

Location was convenient parking was good. We had to wait in the lobby, to get checked in. We weren’t the only ones waiting. Bathrooms in lobby weren’t working and after traveling a few hours you need to use the bathroom. Plus in our room the cabinet holding the mini frig was hanging.
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 24/02/2024
Hello Sylvia,Thank you for sharing your experience with us. We appreciate your feedback regarding the check-in process and facilities. We take your comments seriously and will address them with our team for future improvements. Your insights are truly valuable to us in enhancing the guest experience.

4/10 - Kém

Rachel

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 22/02/2024
Hello Rachel,We apologize for any shortcomings experienced during your stay. Please feel free to contact us directly to discuss your concerns further. We strive to ensure all our guests have a pleasant experience with us.

10/10 - Xuất sắc

Nina

Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 22/03/2024
Hello Nina,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.

2/10 - Tồi

Kimberly

Khách đi công tác
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had the worst hotel experience at this place. LITERALLY, THE WORST! There was a black out during my entire stay (4 days and 3 nights). There was no electricity and hot water. Electricity was out 12 hours after i checked-in. The staff didn't even notify any guest or offer any compensation. They didn't even offer me a refund or to check out early. It was a waste of time. I do not recommend. The owners of the property just did not care about the guest.
Lưu trú 4 đêm vào Tháng 2, 2024
Manager trả lời vào 14/02/2024
Hello Kimberly, We're sorry to hear about your recent experience at our hotel. We apologize for any inconvenience caused by the unexpected blackout during your stay. Our team strives to provide prompt and efficient service in such situations, although, we understand that communication could have been improved. We value your feedback and will address this with our staff to ensure a more satisfactory experience for future guests. Thank you for your understanding and bringing this to our attention.

10/10 - Xuất sắc

Jessica

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 17/02/2024
Hello Jessica,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we strive to provide exceptional service and accommodations. Should you have any further feedback or need assistance, please do not hesitate to reach out to us. We look forward to welcoming you back in the future for another fantastic stay!

6/10 - Được

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi phòng
Basic
Basic needs met, not more. Cold shower, broken toilet.
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 13/02/2024
Dear Guest, We apologize for any inconveniences you experienced during your stay. We appreciate your feedback and will ensure that our maintenance team addresses the plumbing issues immediately. We strive to provide a comfortable experience for all our guests and regret that we fell short in delivering that to you. Your feedback is valuable to us as we continue to improve our services.

8/10 - Tốt

Richard

Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 09/02/2024
Hello Richard,Thank you for staying with us! We're glad to hear that you had a positive experience during your stay. We value your feedback and hope to have the opportunity to welcome you back in the future. If you have any further comments or suggestions, please don't hesitate to reach out to us.

2/10 - Tồi

Daniel

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
This was the most ridiculous stay I’ve ever had. The room had no electricity. I tried changing my reservation and the customer service agent said an error was occurring then i asked to cancel and that i would get my money back in 7-10 business days. I decided to keep the room, it was cold all afternoon and night, NO HOT WATER, NO HEAT (duh, no electricity) and worst of all, roaches! I wish i could get a refund, this really sucked. $75 is not enough for my next day. I want a refund.
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 08/02/2024
Hello Daniel, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

4/10 - Kém

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Not a safe area
It's a little run down but the staff and the service is top notch. The area seems safe but a dangerous criminal event on the property proved otherwise.
Lưu trú 3 đêm vào Tháng 1, 2024
Manager trả lời vào 07/02/2024
Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our staff and service. Ensuring the safety of our guests is always our top priority, and we take any incident very seriously. We encourage you to reach out to our management team directly so they can address your concerns appropriately.

8/10 - Tốt

Chris

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Decent stay for the price
The staff was super friendly and helpful, and the room was decent. Just the environment around the hotel was questionable, as well as the hotel amenities, as many weren't available anymore.
Lưu trú 2 đêm vào Tháng 1, 2024
Manager trả lời vào 03/02/2024
Hello Chris,Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding our friendly and helpful staff. We apologize if the environment around the hotel did not meet your expectations and for any inconvenience caused by the unavailable amenities. We value your feedback and will take it into consideration for future improvements.

8/10 - Tốt

Alison

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 02/02/2024
Hello Alison,Thank you for staying with us! We're glad to hear that you had a positive experience during your stay. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

4/10 - Kém

john

Khách đi công tác
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 02/02/2024
Hello john,We appreciate you taking the time to stay with us. We would like to learn more about your experience and address any concerns you may have had during your stay. Please reach out to us directly so that we can assist you further.

6/10 - Được

Luis Alfredo

Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Not recommend
Lưu trú 3 đêm vào Tháng 1, 2024
Manager trả lời vào 30/01/2024
Hello Luis Alfredo,Thank you for providing feedback on your recent stay. We value our guests' opinions and apologize if your experience did not meet your expectations. We appreciate your feedback and will take it into consideration as we continue to improve our services. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay.

2/10 - Tồi

Li

Lưu trú 5 đêm vào Tháng 1, 2024
Manager trả lời vào 22/03/2024
Hello Li, We're sorry to hear that your experience did not meet your expectations. Please reach out to us directly so we can further address any concerns you may have.

6/10 - Được

JOE HIN TING

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 1, 2024
Manager trả lời vào 28/01/2024
Hello JOE HIN TING,We're sorry to hear that your recent stay with us didn't meet your expectations. We value your feedback and would appreciate it if you could reach out to us directly with any specific details about your experience. Our team is always looking for ways to improve and we would love the opportunity to address any concerns you may have had. Thank you for choosing our hotel and we hope to better serve you in the future.

2/10 - Tồi

Emmanuel

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
looked nothing like the pictures and seen motel 6’s in better condition
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 26/01/2024
Hello Emmanuel,We're sorry to hear that your experience did not meet expectations. We appreciate your feedback and will take it into consideration as we continue to improve the services and overall condition of our hotel.

6/10 - Được

Andrea

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
We booked our trip rather quickly and didn't research the hotel before the stay. For our purposes, the hotel was fine. We were in our room long enough to change clothes, get to our event, then sleep for the night. The surrounding area was pretty run down and the hotel itself is quite dated. The lady at the front desk was friendly and helpful.
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 25/01/2024
Hello Andrea, Thank you for choosing our hotel for your recent stay. We're glad to hear that our staff provided friendly and helpful service throughout your visit. We understand that the surrounding area may not have met your expectations, and we appreciate your feedback regarding the dated appearance of our hotel. We hope the convenience and comfort of our accommodations made up for any inconvenience you experienced.

8/10 - Tốt

HYUNBEOM

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
가격대비 괜찮은 시설...좋아요
Lưu trú 3 đêm vào Tháng 1, 2024
Manager trả lời vào 20/01/2024
Hello HYUNBEOM,객실 요금을 고려할 때 좋은 시설을 경험하셨다니 기쁘게 생각합니다. 만약 다음에 또 저희 호텔을 이용하실 때는 한층 좋은 경험을 제공할 수 있도록 노력하겠습니다.

2/10 - Tồi

Brandon

Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 17/01/2024
Hello Brandon, I'm sorry to hear that you had a less than satisfactory experience during your stay. We value your feedback and would appreciate it if you could reach out to us directly with any specific concerns you may have. We strive to provide exceptional service and would like the opportunity to address any issues you encountered.

10/10 - Xuất sắc

Yanely

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice where i stayed
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 17/01/2024
Hello Yanely,Thank you for choosing to stay at our hotel. We appreciate your feedback and are glad to hear that you enjoyed your stay with us. We strive to provide a pleasant and comfortable experience for all our guests. Should you have any future travel plans in our area, we would be delighted to welcome you back.

4/10 - Kém

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 17/01/2024
Dear Guest, We appreciate you choosing our hotel for your stay. We are sorry to hear that your experience did not meet your expectations. We would encourage you to reach out to us directly so we can address any specific concerns you may have had during your visit. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

6/10 - Được

Martha

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
It was good not great. The hotel can use an upgrade. I stayed at others Wyndham hotels and always had a great experience.
Lưu trú 3 đêm vào Tháng 1, 2024
Manager trả lời vào 15/01/2024
Hello Martha,Thank you for choosing to stay at our hotel. We appreciate your feedback and value your loyalty as a Wyndham guest. We will certainly take your suggestion for an upgrade into consideration as we continuously strive to improve our property. We hope to have the opportunity to welcome you back in the future for a truly great experience.

10/10 - Xuất sắc

Carina

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Customer Care Team trả lời vào 12/01/2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

6/10 - Được

John

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 1, 2024
Customer Care Team trả lời vào 11/01/2024
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

4/10 - Kém

Blakeslee

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 13/01/2024
Hello Blakeslee, We're sorry to hear that your recent stay did not meet your expectations. We value your feedback and would like to address any concerns you may have had. Please reach out to us directly so we can better understand your experience and work towards improving it for future guests.

10/10 - Xuất sắc

Robert

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice older hotel near te airport
Nice older hotel close to the SanJose Airport. The hotel is older but in very good condition the gust rooms were very nice the staff was ver pleasant
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 12/01/2024
Hello Robert, Thank you for choosing our hotel during your recent stay near the San Jose Airport. We appreciate your positive feedback on our well-maintained older property and the pleasantness of our staff. We strive to provide a comfortable experience for all our guests. We hope to have the pleasure of welcoming you back in the future.

10/10 - Xuất sắc

SCOTT

Lưu trú 2 đêm vào Tháng 1, 2024
Manager trả lời vào 09/01/2024
Hello SCOTT,Thank you for your perfect rating! We are delighted to hear that your experience at our hotel was exceptional. We strive to provide outstanding service to all our guests and we are thrilled that we could exceed your expectations. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back in the future for another wonderful stay!

8/10 - Tốt

sanjeev

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Over all had good experience
Manager trả lời vào 10/02/2024
Hello sanjeev,Thank you for sharing your positive experience with us! We're delighted to hear that you had an enjoyable stay. Should you have any future travel plans, we hope to have the opportunity to welcome you back to our hotel.

10/10 - Xuất sắc

Yesina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 08/01/2024
Hello Yesina,We are delighted to hear that you enjoyed your stay with us! We strive to provide excellent service and it is great to know that we met your expectations. If you have any additional feedback or if there is anything else we can do to enhance your experience in the future, please do not hesitate to reach out to us. We hope to welcome you back soon!

2/10 - Tồi

Lesliee

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 10, 2023
Manager trả lời vào 03/01/2024
Hello Lesliee, We're sorry to hear that you were not satisfied with your recent stay. We would appreciate it if you could please reach out to us directly so that we can address any concerns you may have had. Your feedback is invaluable to us in improving our services.

8/10 - Tốt

Molly

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 02/01/2024
Hello Molly,Thank you for choosing our hotel for your stay. We appreciate your rating and are glad to know that you had a positive experience with us. If you have any specific feedback or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future.