Search Spa Hotels in San Juan Cosala

"The property has pleasant gardens and great potential, but several operational areas need improvement. Issues included voltage problems, insufficient air conditioning, no properly installed in-room safe, and two occasions without electricity and water. Some staff members were kind, but the property needs stronger operational standards and better basic hospitality to match its potential."

"I liked this hotel. The scenery of the lake and swimming pools/outdoor areas are spectacular and the meals are first class. Very much an upscale setting and worthy of a corporate event. The staff was very friendly and super accommodating for a couple of changes I needed. The hotel is very well kept for an older-style hotel. Only one complaint: I like a hard mattress, but my bed felt like a rock. I mean, the absolute hardest mattress I have ever slept on."