Khách sạn San Juan

"The area was nice but the rooms was not at all. Trying to check in was a nightmare. Room was not ready when arrived. I didn't have wifi at all."

"I won’t stay there any more. Linen were wornout, towels were discolored, mosquitos & ants all over the room, defective shower, toilet was clogged & after declogging it goes back to slow drain again. It’s way below my expectation. I don’t why you are doing business with this kind of property. "

"I recently stayed at this hotel and, unfortunately, it felt much closer to a 3-star experience than the advertised 4 stars. For a property charging over $250 per night, the overall value and quality were disappointing. One major issue was the TV entertainment. There were virtually no channels available , not even basic local channels. The only option was to log into Netflix or other streaming services using your personal account, which can be difficult or impossible for international travelers...

"The location was fantastic and the outside area is truly beautiful, though the grass could use a bit more attention and landscaping. However, the room itself is in need of a major upgrade, particularly the bathroom, which felt quite dated. Staff were very helpful and friendly. "

"Clogged restroom drainage,smells like sewer.Outdated amenities. food really basic and less per serving."

"Not worth the money at all. Super old room, not even a refrigerator. In need of a renovation badly. I’d expect the room I was in to be $25 a night not $100 a night. The only good thing I can say is that the water was hot. The way the room looked, you’d think it wouldn’t even have hot water. And the bed was sturdy, just trying to say something positive."

"Parking Policy is not Recommendable Parking staff can move around your vehicle and when they scratched it. They said they are not responsible for it."

"The only good about this hotel is the location coz it's at the beach front. Everything else is not worth staying. Commonal bathroom and shower that ate very small, the room is literally just a cubicle with no other amenities except aircon and with the price of almost $100 per night, you'll get a far better experience at Hilton!!!!"

"Beautiful landscape with awesome swimming pool and ocean view but the property is somewhat rundown. It’s not being maintained. The hardware in my bathroom is rusty. Definitely looks old and it smelled like sewer after taking a long shower. Room is big but very dull. No character for what is advertised as 5 star hotel. Breakfast is a typical Filipino breakfast; not exciting for a hotel rated as 5 star. "

"Good location but the bathroom is dirty with some molds around the toilet bowl and shower, no hot water."

"Worth every money you will spend on the resort. Staffs are also very kind"