Khách sạn San Juan

"Great"

"Customer service was outstanding! We mentioned that our first room had an unpleasant smell, and the staff addressed the issue immediately. They even upgraded us to one of the nicest suites we’ve ever stayed in, which made our experience even more special. The hotel was clean and well-maintained, and the breakfast featured delicious, traditional Filipino dishes. Every staff member we encountered was friendly, attentive, and genuinely welcoming. Overall, we had a wonderful stay and truly enjoyed...

"Descent"

"Not worth the money at all. Super old room, not even a refrigerator. In need of a renovation badly. I’d expect the room I was in to be $25 a night not $100 a night. The only good thing I can say is that the water was hot. The way the room looked, you’d think it wouldn’t even have hot water. And the bed was sturdy, just trying to say something positive."

"The place is beautiful and the customer service is fine. There's just a small dead cockroach in one room and another at the rest room. It could have been improved if it will be checked prior receiving guests so they could remove it plus we lack one towel during the stay which could have checked as well. Other than that, we enjoyed our stay. It is accessible to a lot of restaurants and other places to visit."

"All good service.place is good.staff are good. Overall excellent,…"

"Parking Policy is not Recommendable Parking staff can move around your vehicle and when they scratched it. They said they are not responsible for it."

"Throughout my years of staying at hotels, this hotel particularly stands out from my experience. Parking was a struggle because of limited Space. Checking in caused an unnecessary hassle due to the employees not being able to find my name and information on my stay, something they should’ve been informed of before my arrival. At the first few moments of arrival, we noticed that the bathroom has already contained an unpleasant oder, creating an almost musty-like smell throughout the room. We also...

"The area was nice but the rooms was not at all. Trying to check in was a nightmare. Room was not ready when arrived. I didn't have wifi at all."