6/10 - Được
Francine
Đi cùng gia đình
22/02/2026
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ
Lord a lot it was hard to get anything at times. The food downstairs is good the , staff all over the hotel is very nice , but they seem to not be able to please your needs , the issues our safe did not work and never was fixed therefore had to carry valuables everywhere , the bathroom had a leak everyday behind the sink , the room was moist which kept our dry clothes moist due to condensation if you shut off AC for a few moments, the light over bed didn't work , but we didn't complain about that forgot too , remote was not working but was fixed later that night , leak was never fixed even though he came out it still leaked after we asked for our room to be cleaned every day we came back bed was made and every single time don't know why towels , tissue , bath soap was never restocked we had to ask for it and then had to wait or was forgotten and yes sometime we called them and yes they came but sometime took hours or next day to come , lastly I was mad I could not us the hot tub as it was EXTREMLY HOT COULDNT BE USED BY ANYONE AND I LOVE HOT WATER.
I mentioned it to 2 staffers 2 different days and they state if they can find a way to make that work they would be a better stay cause i really like the hotel and the area and the staff Yes I will still go back and give them a 2nd chance ooo you get 25 dollar off your meal a day and food its great !!!!
Francine
Lưu trú 4 đêm vào Tháng 2, 2026
