Find hotels in San Pablo from 1.063.349 ₫

"They treat you so nice it’s amazing all The people who works there "

"Check in was supposed to be at 3, but staff said we didn’t have a reservation. Eventually, they found it, but then they said they didn’t have a room. Again, eventually, they said they had a room, but we had to wait for it to be cleaned. We waited until 4:30 to be given a room and the cleaning staff were still there. We had to stand outside in the heat most of this time, and I have health issues, so we decided to cool and go for a swim. I have a medical service dog that I have to take everywhere with me, or I risk seizures. My dog was by the pool with me and they insisted that my service dog could not be there. It is actually illegal and discriminatory not to allow service dogs in any place in Mexico. They made me take my dog to the room, so I only felt safe to swim for a few minutes more and then left. There is no air conditioning in the room, only a big fan that was very noisy, even in the loudest setting. No hot water in the showers, no water pressure. The tvs didn’t work. The room we were given was not the same as the room shown in the listing. The balcony doors didn’t lock, which felt unsafe. I was surprised how much was wrong with this apartment, despite that it seemed relatively new. Also, we were not given a key to the outside rear of the apartment where we were told to park, so got locked out and had to wait for someone to show up to let us in. We have stayed in many places in San Miguel de Allende over the years, this was one of the worst. "

"Really bad service; it was a bad experience. I don't recommend this hotel. "

"Clean room, polite staff and amazing location "

"Nothing to complain about"

"The room was clean, and check-in was easy. It was within walking distance of the historic centre."

"Clean"

"I would have had good things to say about this place if I had not been robbed whilst staying there. I understand that bubble tents cannot be locked but the hotel's assurance that it is entirely safe because it is in a secure compound is clearly false. (From a text message sent before arrival: "We are in a private area, with security provided by both the hotel and Valle de los Sanderos.") I am not accusing hotel staff but someone entered my bubble, opened a bag, found cash that I had hidden, and took 1000 pesos. I informed staff at reception but the hotel did nothing but offer a late check out, which I did not need or want. No apology or even a drink from the bar. So, until they take the obvious step of installing safes in the bubbles, I suggest you either avoid this place or keep ALL valuables with you at all times. Also, a check-in window of two hours (3-5pm) is absurd given the unusual nature of the hotel. Note also that the restaurant closes at 5pm so you will need to take a taxi or uber into town if you want to eat later - it's about a 15 minute drive into town. "

"clean, spacious room with AC, wifi, everything was lovely - courtyard smelled like jasmine and a darling little rooftop ! "