Khách sạn Sant'Agata Li Battiati

"We left after two nights because this might be the worst hotel in which I have ever stayed. The sink in the bathroom did not drain. When reported to the front desk, we were met with indifference, so two days passed with a backed up sink. The shower was the smallest I have ever encountered - 20 inches by 20 inches (.5 meter x .5 meter). The lukewarm water dribbled out - barely, meaning that it was very difficult to rinse the soap off. The shower was so small that one had to stand in the...

"Nice rooms"

"The staff were very nice. He showed me to my room and said we can pick as many oranges. Breakfast was simple. The hotel was hard to find but plenty of parking. "

"Parking inside the courtyard was a blessing"

"Great place and great spot. We were very happy. Easy to check in. The front desk manager even called an airport ride for us. Catania is great and we would definitely stay here again. "

"Fantastic value, warm and friendly hosts, Etna views in front of our balcony! Loved our breakfasts and dinner too."

"Très belle bâtisse avec un charme désuet. Dommage que notre chambre (mobilier, salle de bain etc) ai été aussi figée dans le temps avec mobilier ancien et disparate. Déjeuner sans plus et triste. Attention l'hôtel privatise la piscine et ses alentours pour des événements comme mariages etc donc accès très limités si vous voulez profiter des installations promises."

"The hotel is situated at a convenient and central location for Acireale. There is everything you might need nearby and a pretty little park just across the street. The room was clean and well made, the bed was comfortable and I appreciated having an empty minibar fridge. The one thing I am unhappy with is the lack of availability in the hotel's parking. I booked three rooms at this hotel because we were 6 people due to arrive in 2 cars and parking was important to us. The amenities of the hotel...

"La struttura offre tutto il necessario, sia nelle camere che nei servizi. Il vero punto di forza, però, è senza dubbio la posizione."

"Wonderful, friendly staff; nice breakfast; comfy room with nice bed."

"Breakfast was nice. The property looks like it is undergoing a much needed renovation. Still looking a bit run down and tired outside. Pool was not open dispute warmish weather "

"Ottima ospitalità, ottima posizione"

"Excelente, no caminho do Etna, atendeu perfeitamente nossos objetivos."

"1. Mismatch between marketing and operations Photos are usually taken under ideal conditions (fully stocked buffet, low occupancy, premium setup). In reality: Lower food turnover. More basic presentation. Limited staff during peak hours. 2. Breakfast: the main pain point What you describe is typical: Low protein options → mostly carbs (bread, pastries, cereals). Limited or no hot items. Slow replenishment. This is driven by the Ibis model: Breakfast included but cost-optimized. In Italy,...

"All the staff was really helpful and friendly. Breakfast was included and each time I came they had lots of delicious things, not just the typical American Breakfast. The waiters knew me and brought my cappuccino with a smile. The front desk is super helpful and kind. Very clean facilities. The wellness center is really affordable and has good services. I had a great experience."

"The room was clean, spacious, and comfortable. The shower was big, very big, and so easy to use. Wish every shower was like that . Terrific location."

"Camera molto carina, anche se un po' piccola per tre persone, con balconcino privato. Spa ben organizzata. Colazione eccezionale in sala da pranzo con vista mozzafiato. Unica pecca, i materassi un po' sformati."

"Hotel calme mais séjour hors saison. Petit déjeuner et diner excellents. Personnel attentif mais communicant peu en anglais. Vue superbe sur l'Etna, mais alentours en dehors de l'hôtel, sales. "