Khách sạn Santa Ana

"Rooms were clean. The view of the jungle unbeatable. "

"Tout. Très grand lit, chambre spacieuse, salle de bain grande et nickel. Personnel très accueillant, sympathique et nous étions comme chez nous. La femme nous a fait à manger de midi de suite. Cuisine familiale , cpie"

"Great stay. Perfectly located between the train station, shops and restaurants. They had complimentary breakfast included. The shower got really hot. We traveled with our two toddlers, had a triple room and we were all comfortable. Check out felt early but they held our bags for us while we waited for our train. Would stay there again."

"Amazing experience to wake up in a morning and have the view on the mountains. The breakfast also was very good. Thank you!"

"Very disappointing experience. As two women traveling alone, arriving after dark to an unfamiliar town was stressful enough, but this hotel made the situation even worse. Communication was difficult because very few staff members, including management, spoke English, leaving us feeling unsupported and uncertain about our options. The hotel itself was not what we expected. The lobby appeared old, shabby, and poorly maintained. The overall atmosphere felt more like a budget hostel than a hotel....

"I love that they had breakfast at 4:30 in the morning, which made it great for setting out on an early tour. The staff were incredible. They stowed our luggage which was fantastic. The property was a bit loud as there were many dogs across the street barking all night. And it was a little too far away from the center of town for my liking. The hot water handle broke, but they did come up to fix it but the water pressure was extremely low"

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"Good location, great staff."

"Great Mountain View"

"The staff was very helpful, polite and bilingual in English. The place was a beautiful structure."

"There was no soap in the room when we arrived, so we had to request it. The shower had hot water, which was appreciated, but the bathroom was extremely small. The sink was awkward to use because it sat on top of an uncomfortable counter that left very little space. The room itself was small but included the basic amenities you would expect. One downside was having to carry our luggage up four flights of stairs after already walking through town with our bags, since cars cannot access the...

"The staff were very nice, especially the lady behind the front desk. She was very helpful with getting Machu Picchu tickets for the following day."

"Friendly staff who had excellent recommendations for a guide to machu picchu. Breakfast was limited but delicious. Right on the river in a quieter area. Few minute walk to waterfall. We had a great stay"

"Hot water isnt works"