"During our honeymoon, trip from San Francisco to L.A. in March 2026, we stayed here one night. I had booked a Deluxe Room with King Bed for $309.00. From the online photo of this particular room type, and for the price, I was expecting something special, but was assigned dark, dingy room #216, located on the ground floor at the rear of the property. Instead of the expected garden view with floor to ceiling windows as shown for this room type, there was no window at all in the front next to the entrance door. The only way to see the garden was to leave the door open! There was a rear window, facing a parking lot with a view of a bush and a large ugly storage container which we named "The dumpster". There was an array of junk out back too. We kept the blinds closed to pretend that view didn't exist. Of course the room was dark even during daytime. This room was NOTHING like the one in the photo and could not possibly be one of the deluxe rooms. My lady was so upset. I asked the front desk to ask for a better room but the only one available was an adjacent room 215 with a queen bed instead of the king. It did have a front window to the garden but the friendly desk person warned us that many people complain about that room because one wall is shared with the laundry room which is noisy. We stayed with the original dark, dingy room. What a disappointment! All nine other hotels on our trip were wonderful. I can't believe I chose this place over all the beautiful ones nearby."