Khách sạn Santa Cruz

"We had a great time at the resort! Clean and very friendly environment! The moment we entered the place, we already felt the warmth, helpfulness and friendliness of the staff! Special mention to Marielle and Ace! Although some area are still under construction, like water park, more kubo to stay and additional glamping domes in the future, we know that this is a place for family, barkada and couple or single to enjoy! The restaurants added convenience to your stay! Glad that there’s a resort...

"Beautiful views. Indoor pool was cool in the middle of summer! Room had small window AC unit. Food was pretty good, inexpensive, and convenient. The staff were accommodating with all our requests. There were several non guests who came just to eat on the outdoor patio and check out the view. They had some private rooms that could be used for events such as their upstairs bar. My only request for improvement would be for them to offer a laundry service for a fee so we dont have to go to the...

"Clean room and super comfy beds with 4 pillows"

"Helpful, accommodating, kind and couteous staff. Affordable ammenities and commodities. Well equipped and comfortable cabins with complete kitchen, bath and shower and overlooking lakeview. Only downside is the ants which is un controllable but they gave inseticide for prevention. Very peaceful and breathaking views of Lumot Lake. Highly recommended for people if they want to experience lakehouse life "

"There aren't drinking glasses provided. Also no hand towels, drinking water or a refrigerator in the rooms. Also there isn't an ice machine on the property. Included breakfast is Filipino style. If this hotel had these things, then it would be excellent."

"ホテルのレストランにて夕食を取りましたが注文から９０分以上も待たされ出てきた料理は不味い！ "

"Great customer service. All staffs are friendly and nice. The food is excellent. Also, quiet and relaxing place to stay. I highly recommend this hotel."

"Hotel itself great but transportation is horrible. Getting anywhere and grabbing a grab was difficult."

"Had an issue with the Vittoria room and they upgraded me to the Octavia room for free. Absolutely wonderful place and helpful staff!"

"This place is in a slum."

"Mylene the care taker is superb. The place is quiet which is a plus, too quiet that we were the only guests. Breakfast food was native and delicious. "

"The staff was very friendly and very attentive, which more than makes up for the facilities, which need updating. Our room was clean and we were well taken care of so we throughly enjoyed our quiet time in the resort. Thank you. "

"Madie’s place is a nice, chill place to stay. We had the whole place to ourselves because of having 8 people. It is an older place with all the rooms but one on the third floor and all bathrooms on the first so keep that in mind when booking because it’s not convenient and might be an issue for older people and young children. Besides that the only other negative is the condition and size of the bathrooms, very small besides one of them and old and dirty looking. The host was amazing her name...

"Great place to relax. Owners and staff were all very accomodating. Feels like home away from home. Will definitely come back."

"Location"

"Rooms are dirty and have musty smells. Toilet need repair. "

"Room was nice and clean, and staff was helpful and friendly. I also enjoyed the cafe downstairs very much. I would definitely stay there again"