Khách sạn Santa Cruz

"Hotel representative Alex called me on my cell to advise I left behind my work cell phone. I was already at the gate and he personally brought the phone to TSA and a security agent to coordinate and transfer. He would not accept any gratuity or measure of material gratitude. Highest marks all around from check-in to the above and beyond of Alex’s commitment to people"

"Do the nature tour and ride the bikes all around the property."

"Kids enjoyed it, will be back again"

"Everyone was nice."

"Stunning and peaceful"

"Very nice"

"Our room appeared clean overall; however, the large area rug had not been thoroughly vacuumed, and I even found a strand of hair caught between my toes while walking barefoot. The king-size bed was also disappointing, as it sagged noticeably on both sides. This made it uncomfortable to sleep and prevented us from lying comfortably together, as we were constantly pulled back toward our respective sides of the bed. The resort itself was beautiful, and we especially enjoyed the dining options....

"Buen servicio, el staff muy amable y muy limpio"

"What a find! I needed to stay 1 night before boarding a cruise. All the other hotels were very expensive. All the reviews for this hotel were good so I booked it and I'm glad I did. It is inside a hospital but you would never know it. It's a 15 minute taxi ride from the airport. I was traveling solo and a bit nervous but the entrance had a security gate due to the hospital. I arrived at midnight and the area was well lit, the hospital reception was right inside the entrance. You take...

"Gentleman working the front was nice. Outdated. Rooms smelled like must die to dirty ACs"

"Para pasar la noche es una estancia razonable."

"Desayuno completo y con productos variados y frescos. Habitaciones limpias y personal muy atento."

"My wife and I had a great experience. The hotel is very nice and our room was clean. One thing we appreciated was that our bed was made and towels/washcloths were replaced daily without asking. We prepaid for the breakfast buffet which was worth it and the food was good, no complaints. The pool and beach is right on the backside of the hotel, very convenient. The oceanview from our room was great."

"I stood here because I needed something quick for the weekend just to get away, but I didn’t want to spend a lot of money. This was the perfect place. I was comfortable. I felt safe. Literally the beach is less than a minute walk and there’s so much food on the avenue. Definitely going there again if you want something budget friendly this is the place to be."

"Very clean and well maintain. Pool area is amazing. I would definitely stay here again in the future."

"😊"

"The rooms are small but spotless and equipped with everything you need. Although the hotel looks small from the outside, it's surprisingly spacious inside and very well maintained. The staff is outstanding, especially the gentleman at the front desk whose name I unfortunately can't remember. He was incredibly friendly and helpful, making our stay even more enjoyable."

"Beautiful property didn’t even feel we had to leave to find food or fun"