We stayed at The Inn at Pasatiempo in 2018 after their remodel and had an amazing experience, so we were excited to return for our 7-year anniversary. Unfortunately, this visit didn’t quite live up to expectations.
The biggest disappointment was the pool closure—there was no notice when we booked or at check-in. We only found out after getting ready and walking to the pool on Saturday. A sign was posted at the front desk by checkout, but better communication upfront would have helped.
We booked two queens since that was all that showed available, but I had planned to ask for a king. Check-in felt rushed and uninviting, so I didn’t feel comfortable asking. Later, I checked the website and saw king rooms were available, which was frustrating. The front desk staff was polite but not very informative.
Our room was in a back corner near a maintenance area, and the parking lot was muddy—it didn’t have the same well-kept feel as the rest of the hotel.
That said, the restaurant was fantastic. The staff was warm and attentive, the food and drinks were great, and happy hour pricing was a highlight.
Overall, we still like The Inn at Pasatiempo, but this stay lacked the special touch we’d hoped for on our anniversary. Better communication and a more welcoming experience would have made a big difference.
