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La Bahia Hotel and Spa

4.5 star property
Luxury hotel with 3 restaurants, 3-minute walk to Santa Cruz Wharf

Choose dates to view prices

Located close to Santa Cruz Wharf and Santa Cruz Beach Boardwalk, La Bahia Hotel and Spa provides a poolside bar, a rooftop terrace and shopping on-site. Indulge in a body scrub, a sports massage and a detox wrap at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a firepit and a coffee shop/cafe.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is 7.043.121 ₫
9.356.630 ₫ total
includes taxes & fees
8 Feb - 9 Feb

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Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Guestroom, Communication Features)

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Guestroom, Communication Features)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Guestroom, Communication Features)

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Guestroom, Communication Features)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Partial Ocean View 2 Queen Beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Partial Ocean View 2 Queen Beds

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Champagne service
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Mobility Accessible, Ocean View ( Guestrooms with Mobility Features)

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 2 Queen Beds, Mobility Accessible, Ocean View ( Guestrooms with Mobility Features)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, Ocean View

Premium Room, 2 Queen Beds, Balcony, Ocean View | Hypo-allergenic bedding, in-room safe, blackout curtains

Premium Room, 2 Queen Beds, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Partial Ocean View Studio Suite

Hypo-allergenic bedding, in-room safe, blackout curtains

Partial Ocean View Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
Blackout curtains
Private bathroom
  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean View King with Fire Pit and Large Balcony

Premium Ocean View King with Fire Pit and Large Balcony | Hypo-allergenic bedding, in-room safe, blackout curtains

Premium Ocean View King with Fire Pit and Large Balcony

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Champagne service
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible, Ocean View (Balcony, Communication Features)

Hypo-allergenic bedding, in-room safe, blackout curtains

Premium Room, 1 King Bed, Mobility Accessible, Ocean View (Balcony, Communication Features)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Guestroom, Communication Features)

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Guestroom, Communication Features)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Mobility Accessible, Ocean View (Guestroom, Communication Features)

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 2 Queen Beds, Mobility Accessible, Ocean View (Guestroom, Communication Features)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King With Juliette Balcony

Deluxe King With Juliette Balcony | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe King With Juliette Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View

Hypo-allergenic bedding, in-room safe, blackout curtains

Premium Room, 1 King Bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Patio

Hypo-allergenic bedding, in-room safe, blackout curtains

Premium Room, 1 King Bed, Patio

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Patio

Hypo-allergenic bedding, in-room safe, blackout curtains

Premium Room, 1 King Bed, Accessible, Patio

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Patio

Hypo-allergenic bedding, in-room safe, blackout curtains

Premium Room, 1 King Bed, Accessible, Patio

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Studio Suite - Accessible Guestrooms with Communication Features

Hypo-allergenic bedding, in-room safe, blackout curtains

Partial Ocean View Studio Suite - Accessible Guestrooms with Communication Features

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
Blackout curtains
Private bathroom
  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible (Guestroom, Communication Features)

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Mobility Accessible (Guestroom, Communication Features)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Water View)

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room (Water View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible (Communication Features, Water View)

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Mobility Accessible (Communication Features, Water View)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible (Guestroom,MobilityFeatures,Water View)

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Mobility Accessible (Guestroom,MobilityFeatures,Water View)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Champagne service
Netflix
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Studio Suite - Accessible Guestrooms with Mobility Features

Partial Ocean View Studio Suite - Accessible Guestrooms with Mobility Features | Hypo-allergenic bedding, in-room safe, blackout curtains

Partial Ocean View Studio Suite - Accessible Guestrooms with Mobility Features

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
Blackout curtains
Private bathroom
  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Located near the beach, La Bahia Hotel and Spa is in Westside Santa Cruz, a neighbourhood in Santa Cruz. The area's natural beauty can be seen at Monterey Bay and Natural Bridges State Park, while Santa Cruz Beach Boardwalk and Roaring Camp Railroads are popular local attractions. Santa Cruz Wharf and University of California, Santa Cruz are two other places to visit that come recommended. Spend some time exploring the area's activities, including whale watching. Visit our Santa Cruz travel guide
Map
215 Beach Street, Santa Cruz, CA, 95060

What's nearby

  • 0_101070739
    Main Beach
    2 min walk - 0.2 km
  • CWFJJA USA California CA Santa Cruz clock tower and trolley on Pacific Avenue
    Pacific Avenue
    3 min walk - 0.3 km
  • Pier at Santa Cruz, California
    Santa Cruz Wharf
    3 min walk - 0.3 km
  • Famous surfing beach town! California
    Santa Cruz Beach Boardwalk
    3 min walk - 0.3 km
  • Santa Cruz Main Beach
    2 min walk - 0.2 km

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal)
    33 min drive

Restaurants

  • Las Palmas Taco Bar
    5 min walk
  • Ideal Bar & Grill
    2 min walk
  • Boardwalk Bowl
    2 min walk
  • Cruzin’ Crepes
    4 min walk
  • The Picnic Basket
    2 min walk

About this property

La Bahia Hotel and Spa

Luxury hotel near Santa Cruz Wharf
Located close to Santa Cruz Beach Boardwalk and Natural Bridges State Park, La Bahia Hotel and Spa provides a poolside bar, a rooftop terrace and shopping on-site. Treat yourself to a body scrub, a sports massage or a detox wrap at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a firepit and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool along with cabanas, sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), free bike hire and valet parking (surcharge)
  • An electric car charging station, 2 meeting rooms and a 24-hour front desk
  • Beach umbrellas, luggage storage and wedding services
Room features
All 155 rooms have comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 65-inch Smart TVs with Netflix, Hulu and streaming services
  • A personal chef, highchairs and cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured valet parking on site (USD 50 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 to 65 for adults and USD 10 to 30 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • High Tide
  • Low Tide
  • Pearl
  • Plunge

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Children's games
  • Fenced pool
  • High chair
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,000 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 175.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 41 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 56 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 18.00 to 65.00 for adults and USD 10.00 to 30.00 for children
  • Valet parking fee: USD 50.00 per night (in/out privileges)
  • Pet fee: USD 175.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does La Bahia Hotel and Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at La Bahia Hotel and Spa?

As of 6 Feb 2026, prices found for a 1-night stay for 2 adults at La Bahia Hotel and Spa on 8 Feb 2026 start from 7.043.121 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Bahia Hotel and Spa pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 41 kg per pet. There's a fee of USD 175.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at La Bahia Hotel and Spa?

Valet parking is available for USD 50.00 per night.

What time is check-in at La Bahia Hotel and Spa?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at La Bahia Hotel and Spa?

Checkout is at 11:00 AM.

Where is La Bahia Hotel and Spa located?

Located in Westside Santa Cruz, this luxury hotel is within a 5-minute walk of Santa Cruz Wharf and Santa Cruz Beach Boardwalk. Monterey Bay and Natural Bridges State Park are also within 3 mi (5 km).

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Reviews

La Bahia Hotel and Spa Reviews

9.4

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 85 out of 101 reviews
Rating 8 - Good. 8 out of 101 reviews
Rating 6 - Okay. 4 out of 101 reviews
Rating 4 - Poor. 0 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities, very comfortable beds, and beautiful property!
Stayed 2 nights in Jan 2026

10/10 Excellent

Ramsin

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room...great staff...amenities galore...
Stayed 1 night in Jan 2026

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, with great attention to detail. Upscale, yet extremely comfortable. Can’t wait to return!
Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The room very clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Darelys

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Shuya

Liked: Cleanliness, amenities, property conditions & facilities
Nice view and amenities
Stayed 1 night in Dec 2025

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and property! Just lovely!
Stayed 2 nights in Nov 2025

10/10 Excellent

Devree Ann

Liked: Cleanliness, property conditions & facilities
Nicest place we've stayed in! Luxury Luxury!
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful view, nice staff, great food. Spa was very nice with very experienced therapists.
Stayed 1 night in Nov 2025

10/10 Excellent

Francene

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous hotel. The staff provided excellent customer service from check-in through out our 3 night stay, everything was top notch!!! We enjoyed the beautiful gym with all the “state of the art” equipment, along with the beautiful pool and bar area. A true gem for Santa Cruz!! We will surely be back!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Kasey

Liked: Cleanliness, amenities, property conditions & facilities
This is our new favorite spot near Monterey Bay. Beautiful new resort with the most pleasant staff and service.
Stayed 1 night in Nov 2025

10/10 Excellent

Sirunik

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful, swimming pool heated and hot tub nice for the cold season!
Stayed 2 nights in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Good service and brand new facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Misty

Liked: Cleanliness, amenities, property conditions & facilities
The moment you pull into this hotel you feel luxurious. The staff is amazing from the time you get out of your car. Everyone was helpful and smiling.The room was awesome, we had a King room with a balcony view of the ocean. The pool is amazing with firepits and views of the beach.Our bartender at the pool was April, she was the best,gave us some tourists spots to see.We had dinner at the low tide bar,the food was amazing and the drinks were awesome,we loved talking with our bartenders and Dylan (double d) and Alicia were very attentive and friendly. We cant wait to go back to this resort. I am already planning my next trip.
Stayed 2 nights in Jan 2026

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the oceanview balcony suite and the views were great! Super clean, brand new. friendly staff, walking distance to everything! Highly recommend.
Stayed 4 nights in Oct 2025

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, great and very helpful staff. Loved the spacious room and big bathroom, and patio with seating. Details in room and throughout hotel are beautiful! Enjoyed our dinner at High Tide, and Low Tide.
Stayed 2 nights in Sep 2025

6/10 Okay

Tanya

Liked: Cleanliness, amenities
The aesthetic is very nice. It's the only five star spa in the area. You want to keep that in mind when booking as you will be charged for this feature. The staff was very polite, courteous, and professional to the guests, however not to each other. I pay attention to work culture dynamics. The food quality could be better. The spa is very nice, but the staff follows a choreography and clock when providing services. Over all for me 4/10.
Stayed 2 nights in Jan 2026

10/10 Excellent

kathi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view with balcony. My daughter used the spa for a facial and enjoyed the outdoor spa area with the sauna. Wonderful staff and stay overall.
Stayed 1 night in Sep 2025

8/10 Good

Sadie

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing - the bed was the best we slept on , we had 8 hotels this trip and it was the best! The location is the best - walk to all the top spots. The staff need training - except valet who were on point
Stayed 2 nights in Oct 2025

10/10 Excellent

Shlomi

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent experience in the new hotel. Low Tide had great food and drinks, the service was super attentive, the pool, spa and room were nicely designed and at high standards.
Stayed 1 night in Sep 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay

Top notch hotel right across from the beach. Beautiful property, wonderful staff, the best beds and pillows and luxurious bath products. I will be back soon.
Stayed 2 nights in Sep 2025

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute we pulled into the valet, the great service began. The bellman was very friendly, offered information and explained how things worked in the room. We were able to check in a little early and offered a glass of champagne upon arrival. The bed was like sleeping on a cloud! We will be back.
Stayed 1 night in Nov 2025

8/10 Good

Robin

Liked: Cleanliness, amenities
I didn't spend any time in the hot tub so nothing to say there. The staff were without exception incredibly awesome. The room was great, beautifully appointed with a great balcony.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the nicest hotel I have stayed at in years. Everything is top of the line, the beds are so comfortable, the views, restaurants and amenities are fantastic. The gym is incredible too!! The staff is super friendly, the turndown and lavender satchel was great! I could go on and on, but I would make a trip back just to stay here again! I highly recommend!
Stayed 3 nights in Oct 2025