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Nhận xét về La Quinta Inn by Wyndham Santa Fe

2.5 out of 5
La Quinta Inn by Wyndham Santa Fe
4298 Cerrillos Rd, Santa Fe, NM

Nhận xét

7,0

Tốt

Đánh giá 10 - Xuất sắc. 322/1119 nhận xét" "
Đánh giá 8 - Tốt. 301/1119 nhận xét" "
Đánh giá 6 - Được. 222/1119 nhận xét" "
Đánh giá 4 - Kém. 158/1119 nhận xét" "
Đánh giá 2 - Tồi. 116/1119 nhận xét" "

7,6/10

Sạch sẽ

8,0/10

Nhân viên & dịch vụ

6,6/10

Tiện nghi, dịch vụ

6,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Carlos

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff at the front desk was amazing and friendly. Especially someone named Linda or Melinda or similar sounding name. She was off the charts professional!
Lưu trú 2 đêm vào Tháng 5, 2024

8/10 - Tốt

Steve

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The rooms were nice. Stairs and outside needed a little work
Lưu trú 2 đêm vào Tháng 5, 2024

6/10 - Được

The Bowen

Neefs some paint outside stairs need to be fixed needs ine or two rlevatos. More needs bigger breakfast area. Gra y for bisquits was thin
Lưu trú 1 đêm vào Tháng 5, 2024

8/10 - Tốt

Mike

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
None
Lưu trú 1 đêm vào Tháng 5, 2024

4/10 - Kém

James

Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Complaints No wi-fi during my stay (5/10-5/12) Corroded exterior bolts Flaking paint Limited TV channels Trash in walkways and planters Understaffed front desk Missing fire extinguisher Parking lot lines not visible Refrigerator = no freezer compartment, no temperature adjustment, no light Cinders in carpet Documentary photographs upon request.
Lưu trú 4 đêm vào Tháng 5, 2024

2/10 - Tồi

Debra

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I want to complain about this hotel,it was short staffed and I'm handicapped and there were no sheets or blankets for the sofa sleeper in the suite we had! My mother in law and Sister are all seniors and have arthritis per it being very difficult,I'm very disappointed in my time there. Sincerely Debra Oskins
Lưu trú 1 đêm vào Tháng 5, 2024

4/10 - Kém

JOHN

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Wyndam seems to be slowly downgrading everything about this property while raising prices Mostly little things- lightbulbs out/clicker dead/ food in fridge/ NO maid service Big thing- NO INTERNET & pOOL CLOSED Im tired
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Michael

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent property No complaints
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Lindsay

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay for a couple of days food was close, depending on what you like. Town centre was a little bit of a drive but nothing major easy to find
Lưu trú 2 đêm vào Tháng 4, 2024

6/10 - Được

Karen

Đi cùng thú cưng, Đi cùng gia đình
Breakfast is a joke. “Out of eggs”. Food not good. They closed up early. Tables dirty.
Lưu trú 1 đêm vào Tháng 5, 2024

2/10 - Tồi

Kristi

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property had individuals doing drugs outside near our room. I have small children and they were scared to stay there. We checked out. Andrew at the front desk however was very accommodating and kind.
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Richard

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean room. Shower needs grab bar!
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Gretchen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024

4/10 - Kém

Charles

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Given a third floor room. No working elevator. No excuse for that
Lưu trú 2 đêm vào Tháng 5, 2024

6/10 - Được

Monica

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The rooms were ok. They didn’t clean them while we were there, or offered more clean towels or toilet paper. Building was quite old and unkept.
Lưu trú 2 đêm vào Tháng 3, 2024

4/10 - Kém

Patty

Đi cùng thú cưng, Đi cùng bạn đồng hành
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was clean and adequate. The outside of the building is filthy. We were on the 2nd floor with our little dog and the stairway closest to our room was blocked off. The breakfast did not have the variety as at other LaQuintas. We will not stay at the Sante Fe LaQuinta again.
Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - Tốt

Reed, Gallup

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Property was good, I got lost and staff sent me in the wrong direction!
Lưu trú 2 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to post a review of your stay with La Quinta Santa Fe. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip.

8/10 - Tốt

Pamela, Colorado Springs

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Large room very nice. Upholstered furniture needs to be cleaned .
Lưu trú 1 đêm vào Tháng 5, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to post a review of your stay with La Quinta Santa Fe. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip.

10/10 - Xuất sắc

Richard

Thích: Sạch sẽ, tiện nghi, dịch vụ
Older building but room was remodeled and clean. Shower could use some grab bars.
Lưu trú 1 đêm vào Tháng 5, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to post a review of your stay with La Quinta Santa Fe. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip.

2/10 - Tồi

Martin

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
I am extremely dissatisfied. We stayed at this hotel (La Quinta) on April 26-28, 2024. I booked and prepaid 13 rooms via Expedia. During my stay at the hotel, La Quinta charged for 2 of the rooms that I had booked and paid for already via Expedia. As a result La Quinta charged $326.44 to my credit card.During my stay I asked twice for a reimbursement from the La Quinta personnel and I still haven’t been reimbursed for two rooms La Quinta charged me for even though I had prepaid them via Expedia. I am extremely dissatisfied.
Lưu trú 2 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - Tồi

Tess

Đi theo nhóm, Đi cùng bạn đồng hành
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
There was no WiFi for the 4 nights and 5 days stay. We were only informed that WiFi is not available upon check in . There was no proper disclosure of WiFi issues when booking or room reservation in Expedia app. Room towels are changed and room cleaning are done every 3 days. The Inn has only double beds that are not convenient for a couple. Carpets need to be replaced. The smell triggers my asthma. Very disappointed with our stay!
Lưu trú 4 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - Xuất sắc

Peter

Lưu trú 1 đêm vào Tháng 4, 2024

2/10 - Tồi

Constance, Delray Beach

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I am very sorry to say but this La Quinta Inn was dirty and old and really needs a complete make over. The floors and carpets are just plain dirty and old. I was informed when I got there, after pre-paying, that the WiFi was not working. WiFi was critical for my visit to Santa Fe on this trip. There was no cleaning service. No one checked my room or changed anything the four days I was there. It was the poorest hotel experience I have ever had. I would not recommend this hotel to anyone. In fact, I would tell people not to go under any circumstances.
Lưu trú 3 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - Xuất sắc

Cate

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to post a review of your stay with La Quinta Santa Fe. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip.

4/10 - Kém

Brenda

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Breakfast that was included was not served and we left at 7:10 am.
Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - Kém

Karen

Không thích: Tiện nghi, dịch vụ
No Wi-Fi, unheard of in the real world
Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - Được

Adrian

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
I kept finding long Black hair on the bed and shower area. The room door doesn’t really open and close properly. And no in room internet.
Lưu trú 4 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - Xuất sắc

Desiree

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet and convenient
Lưu trú 2 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to post a review of your stay with La Quinta Santa Fe. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip.

10/10 - Xuất sắc

aide

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to post a review of your stay with La Quinta Santa Fe. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip.

6/10 - Được

Mary

Đi cùng thú cưng, Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Likes: Comfy beds. Friendly staff. Dislikes: NO INTERNET in rooms.
Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - Được

charles

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
OK property for the price, but nothing exceptional.
Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - Được

Steve

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
needs to be upgraded-
Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - Tốt

Jon

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to post a review of your stay with La Quinta Santa Fe. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip.

10/10 - Xuất sắc

Antonio L

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
Nice
Lưu trú 2 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to post a review of your stay with La Quinta Santa Fe. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip.

10/10 - Xuất sắc

Amanda

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to post a review of your stay with La Quinta Santa Fe. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip.

2/10 - Tồi

Glen

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was dirty and warm. Broken glass in the parking lot. Generally in a state of poor repair and maintenance. Will not chose to stay again and question other locations.
Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - Tốt

Alix

Đi cùng bạn đồng hành
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Rooms were very clean and remodeled
Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to post a review of your stay with La Quinta Santa Fe. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip.

2/10 - Tồi

Angelica

Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - Xuất sắc

Theresa

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The rooms were nice but the property is very run down. We had to climb stairs to our rooms. Im 62 my husband 75...not convenient. The staff was very friendly
Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to post a review of your stay with La Quinta Santa Fe. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip.

2/10 - Tồi

Magdalena

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - Được

matthew

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Probably wouldn’t stay here. I was in a pinch. It’s a very congested area with heavy traffic property was OK on the inside however, the outside was dirty. I had my dog and there was really nowhere for her to go potty. I would read this property is average at best.
Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - Tốt

Russell

Thích: Sạch sẽ
No elevator. I’m not handicapped but no access to 2&3 floor for disabled
Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - Xuất sắc

Verónica

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Awesome
Lưu trú 1 đêm vào Tháng 4, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to post a review of your stay with La Quinta Santa Fe. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip.

4/10 - Kém

James

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I have stayed at this property at least 10 times over the last dozen or so years. Each time it has seemed more run down. This time was the worst: serious need of painting, electrical outlets that did not work, exit signs barely hanging from their mountings, filthy pool. Facility advertises complimentary wi-fi but this was not available. Per one employee, wi-fi has been down for as long as she has worked at the facility (several months). Poor condition of the property can only be due to lack of corporate support. Location is great but I'll check out other hotels in future visits to Santa Fe.
Lưu trú 6 đêm vào Tháng 3, 2024
Management trả lời vào 02/04/2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

4/10 - Kém

Sheri

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The wifi was out and we found out that it'd been out for over six months period so we had to go to public places to do our for many hours each day. We had a large dog stay next to us in an enjoying room.It marked 42 nights and one day. We have stayed in this hotel for ten plus years but we will now look for a new place.
Lưu trú 6 đêm vào Tháng 3, 2024
Management trả lời vào 02/04/2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

8/10 - Tốt

katie

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 3, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to post a review of your stay with La Quinta Santa Fe. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip.

4/10 - Kém

James

Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Arrived to find a sign saying the WiFi was not available - it’s “being repaired” That seems impossible in 2024.
Management trả lời vào 31/03/2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

2/10 - Tồi

Brian

Lưu trú 1 đêm vào Tháng 3, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - Xuất sắc

Aileen

Lưu trú 1 đêm vào Tháng 3, 2024
Management trả lời vào 04/05/2024
Thank you for taking the time to post a review of your stay with La Quinta Santa Fe. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip.

8/10 - Tốt

Jerry

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
room good outside area unkept and no new maintance
Lưu trú 1 đêm vào Tháng 3, 2024
Management trả lời vào 02/04/2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.