Dear Guest,We are sorry to read your comments as these do not reflect the care we take in all security-related matters inside our hotel.Security is indeed our top priority and this is why your claim has been taken with utmost care and immediately followed by an in-depth investigation within our system check as well as full cooperation with the local authorities.Based on the results and given that no one had entered your room, we offered assistance to report this loss to the local police as this goes beyond our responsibility.We stay at your disposal for any further assistance needed and cooperation.