Resort & khách sạn có spa tại Nhà ga Santa Maria Novella, từ 5.267.875 ₫

"Excellent location Staff is superb "

"Great hotel, will defiantly be going back, the staff were lovely and the location superb. We loved the art work around the hotel and the roof top pool, bar and view are amazing. "

"Property was amazing very upscale and elegant. Only a hand a couple of the staff members were friendly and nice or ther ones were very rude and sarcastic not wanting to help. Aside from that the property is located in the center of the main square."

"Food is good. "

"Staff are above and beyond to address my request. For example one night there was a heavy rain and I couldn’t get taxi from my app, the hotel staff shelled me to get a cab quickly. Hotel has a nice setting and a beautiful courtyard. Location is convenient and close to the main attraction area. The property is a bit old and has a smell in the room because the window is small and there were a lot of mosquitos in Italy so I couldn’t get rid of the smell. I was told by a friend the smell is quite...

"5はくお世話になりました。スタッフ達が皆様笑顔で親切。お掃除のおばちゃまにも無くした耳栓を探して貰い、洋ダンスまで動かして貰いました。朝ご飯のスタッフの女性２人も感じの良い方達で和みました。フェスタの時だったので、夜の騒音が厳しくて、耳栓＆外の騒音が気にならなくなるという、うぃーんと音の鳴る機械が置いてあり 付けてみましたが、残念ながら効果は無かったです。"

"The staff here goes above and beyond!!! My room assignment faced the street and the was a light on during the first part of the night until 2am and I was concerned because my room was too bright to fall asleep. They made sure to turn it off at an earlier time next day. Great restaurant recommendation as well. "

"Nice hotel close to the train station with friendly staff."

"The hotel itself is beautiful and clean. Very modern. The staff in the lobby was very nice to us. But there was once employee who was significantly rude to us. It was 9 pm and I was getting ready to leave for dinner and somebody complained about me walking in heels inside the room. When the employee came to the room about the complaint he was extremely rude. "

"Casa Howard truly exceeded my expectations in every aspect. Firstly, the convenient location made exploring the city a breeze. Easy walk to the Uffizi and Duomo! The hotel's beautiful decor created a charming ambiance, and the unique room designs added a touch of character. We ended up upgrading our room halfway thru our weeklong stay to try out another room with a tub. However, what truly stood out was the incredibly helpful staff, who went above and beyond to ensure my comfort throughout my...