4/10 - Kém
Alessandro
Đi cùng bạn đồng hành
25/03/2026
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
So to start, the staff were mostly good but the negatives outweigh the positives at this hotel. The bathroom was terrible, sink faucet did not work, shower barely ran and the doors etc did not close (most of the wood windows were rotten).
The hammock was a nice touch but was filthy. The cleanliness of the room was ‘ok’ but there were plenty of spots in the room we avoided as it was thick with dust.
Fans in the room didn’t really work and shook over the bed. That’s when it worked…..sometimes worked and sometimes didn’t. Power outages are also a big factor here…
I wasn’t expecting luxury amenities being in the national park, but humidity and heat is such a factor so when power outages happen, the heat is near unbearable. The hotel didn’t offer water (which would have gone a long way). Also meant the entire site was pitch black for long periods with no real communication as to when power would come back.
The proximity to the trail was good and their sister site (which was en route to Cabo San Juan) was a nice commodity when needing bathrooms or refreshments etc.
The beach near the site was nice (lifeguard at the beach was genuinely terrible, seemed to enjoy shouting nonsense at people then laughing) and the amenities *when available* were also good. We had a massage organised at relative short notice (very good). The front staff were also knowledgable.
Views from the room were great (we were ecohab 5) but can be noisy due to proximity to other rooms.
Alessandro
Lưu trú 2 đêm vào Tháng 3, 2026
