Pacifica Hotels, Santa Monica, Los Angeles

"The views were nice, but this felt like we stayed at a 2 star hotel- Outdated rooms, many stains on room 2311’s carpets, stains on the drapes, terribly slow service at the restaurant (shouldn’t take almost 1.5 hours for breakfast; then to learn the cook went on break, which is why we sat so long). The manager was dismissive of our concerns and unpleasant to encounter. An overall negative experience."

"Great location; friendly staff; clean good sized rooms and good shower (good pressure, nice towels). "

"cute affordable hotel near venice beach and my favorite restaurant - Scopa. Staff is pleasant and supportive and available 24/7. Feedback: --The mattress was too soft for my liking. -- The bathroom light flickers first before coming on. (That should be an easy fix and should be addressed) -- The bathroom door slowly swings forward (which could indicate a foundation issue) -- the pool was heated and the jacuuzi was relaxing. I had a hectic schedule and looked forward to coming back to the...

"My room was great! Parking was easy and the staff was super friendly and helped with suggestions for good food and parking around a few sites I was going to."