Khách sạn Santana

"Excellent stay would recommend again and will stay here Gain"

"Tolles Hotel mit total freundlichen Personal, tollem Frühstück und einer Aussicht für die sogar Busse von Außerhalb anreisen. Insbesondere das Personal beim Frühstück ist immer freundlich und hilfsbereit, selbst wenn es mal etwas voller war. Unbedingt die Pizza vor Ort probieren."

"."

"The front desk was welcoming upon our arrival, suggesting tours, activities and Madeira wine tasting. The lodge is below a tall mountain ridge and receives sun in late day. The breakfast is a 100m walk from our room. House keeping left the sliding glass door to our room open and some ants joined us; prompt service from the front desk resolved the issue. The room furniture was basic but largely comfortable. The room was relatively large. Check out was easy and efficient."

"Het hotel is een pareltje in een prachtige tuin met wijds uitzicht. Fijne bedden, kitchinette en lekkere douche. Let op koken kan niet in de kamer. Het personeel is uiterst vriendelijk en behulpzaam. Het geheel is antiek, eclectisch ingericht met veel bijzondere items. Het ontbijt is verrukkelijk: vers bereid. De tuin heeft tal van leuke zitjes en een mooi zwembad wat helaas voor begin april nog te koud was om in te zwemmen. Kortom zeker aan te raden."

"Pictures in the website do not truly reflect the actual condition of the place. It’s dated and in need of some basic maintenance. Doors catching on the floors, tarnished brass on door handles, musty smell, … overall appearance is tired and could do with a freshen up. Room service/cleaning only done if booked the day before (and before 6 pm) which was sneakily put through. Not what I would expect for the price charged, it should be by default! Breakfast was ok but average quality foods. Staff...

"Pros: breakfast was great. Breakfast staff were awesome. Rooms clean. Cons: cleaning staff never supplied us with toilet paper. Even the first day we had very little. Every day they would short us a towel. If you kept a dirty towel hanging and you didn’t place it on the floor they would not replace it. The Wi-Fi was not good at all. Their gym, haha let’s just say was there but it was completely empty."

"Very good "

"Es war tolles Frühstück, es war ein tolles Hotel"

"Alles bestens. Extrem freundliches Personal. Wundervolle Tage"

"Bon hôtel proche de l’aéroport."

"Good location if you have a car. Lovely staff, great pool with steamroom and sauna. Breakfast is really good and plentiful! Not too many reatautant options in the area, but like I said, if you have a car it's great."

"Clean room , staff in hotel good, staff in montanha restaurant terrible"

"Très bon séjour, chambre confortable et petit-déjeuner varié "

"This place is terrible. Not enough staff, unhelpful staff (no offer to help with luggage etc.), check in process was slow, room was unclean and it’s run down. Just a weird vibe and I’d never stay here again. "

"Das Personal war freundlich und stets hilfsbereit. Frühstück war sehr vielfältig. Parkplätze sind genügend vorhanden. "

"Very good location near historic old town. A few minutes walk from the Aerobus (airport to town public transport) stop. Breakfast buffet was good. Staff were all very welcoming and gave advice on local trips etc.... Glad we chose to stay here."

"Das Rauchen auf den eigenem Zimmerbalkonen war nicht erlaubt ohne, dass dies zuvor bekannt war. Das Personal war im Allgemeinen nicht hilfsbereit und man fühlte sich bei Anliegen als Belastung. Die Zimmer sind gut, aber in die Jahre gekommen. Die Balkontür schleift (übrigens bei allen Zimmern). Der Kleiderschrank ist eine Zumutung, wenn man mehr als eine Person ist (Schiebetürendilemma). Die Türen schlagen und hört man über den ganzen Flur. Die Stimmung und Atmosphäre gleicht einem Hauptbahnhof...