Khách sạn Sao Roque , Funchal

"This place is terrible. Not enough staff, unhelpful staff (no offer to help with luggage etc.), check in process was slow, room was unclean and it’s run down. Just a weird vibe and I’d never stay here again. "

"Amazing "

"Everything was very good and professional"

"Tout était parfait. On recommande fortement. Le complexe est extrêmement propre. Je ne n’abuse même pas. On reviendra assurément. "

"Jardin exotique magnifique, chambre spacieuse, spa grandiose, personnel agréable. Nous avons passé un excellent séjour dans l'hôtel."

"I can’t rave enough about this place! It was the most luxurious vacation I’ve ever been on. From the views to the food, not to mention the absolutely amazing staff (shoutout to Claudia, you absolute angel) you will not be disappointed. In fact, you’re missing out if you don’t choose Albatroz! "

"Clean room , staff in hotel good, staff in montanha restaurant terrible"

"Das Rauchen auf den eigenem Zimmerbalkonen war nicht erlaubt ohne, dass dies zuvor bekannt war. Das Personal war im Allgemeinen nicht hilfsbereit und man fühlte sich bei Anliegen als Belastung. Die Zimmer sind gut, aber in die Jahre gekommen. Die Balkontür schleift (übrigens bei allen Zimmern). Der Kleiderschrank ist eine Zumutung, wenn man mehr als eine Person ist (Schiebetürendilemma). Die Türen schlagen und hört man über den ganzen Flur. Die Stimmung und Atmosphäre gleicht einem Hauptbahnhof...

"Unfortunately I would say our experience wasn’t great. The balcony door was broken and when asked to have our room switched she told us not to worry it’s safe. Being that we were on a girls trip. We didn’t feel safe at all and the balcony was on the first floor. So people can easily just walk right it. That ruined the trip it self. The space it self was clean and huge. Very roomie but that situation didn’t allow us to sleep and we had put chairs and table by the door not that would have much but...

"This was a lovely hotel, with Katia ( the Hotel Manager) present and regularly asking if everything was satisfactory. The building , the rooms , spa and indoor / outdoor pools : all beautifully maintained. The breakfasts were wonderful ( cold buffet but also choice of omelets, eggs Benedict etc!) Dinners at either the golf club or Oxalis dining room very good . For us the outstanding features were the fantastic Palheiro gardens …..& the exceptional friendliness of all the staff ( Sonia,...

"everything!"

"Rien a dire, tout était parfait"

"Es war wieder sehr schön. Das Personal ist sehr freundlich, das Frühstück super lecker und die Zimmer sind sauber."

"Hôtel simple avec un bon rapport qualité prix"

"This very dated hotel is central so that makes it quite good. The rooms are fine and there are things to do. The food is average and flavourless. The staff seem always unhappy and overall I would say it is fine because of location but quite expensive given how dated and how I felt the service was. They had said I would stay in my room for 2 nights given a tour group I was joining night 2 - yet they yelled at me at the front desk and make me move in a rushed format when I went to confirm. I would...

"It was disappointing that we were unable to book for the main Rose Garden restaurant for some evening meals owing to demand"

"Very clean in all areas, Great central location, staff extremely attentive and friendly. Only downside is the gym which is very small but was not ann inconvenience . Otherwise perfect. "

"Very good location near historic old town. A few minutes walk from the Aerobus (airport to town public transport) stop. Breakfast buffet was good. Staff were all very welcoming and gave advice on local trips etc.... Glad we chose to stay here."