Khách sạn Saranac

"Staff was helpful and nice, but I had to wait about 10mins to check-in as no one was at the desk at 10pm. Room was big but felt old and not well maintained. We had holes in our blanket, an awkwardly placed toilet with a weak flush, a shower with slides doors that almost came off, and noise from the plastic fitter of the air conditioning that kept smacking in the night from wind. Overall, we didn’t find any dirt or grime, but the property felt extremely dated and fragile in spots."

"Clean rooms"

"I found the sheets did not smell fresh, the windows were left open in the room. There was a lot of debris on the sheets when I pulled the covers back. The pool floor- I did not want to touch with my feet as there was a lot of grit on it. There were no towels in the pool area. This is my third time there and I don’t think I will be back."

"The room is as filthy, spots on the comforter, spa tub was gross we never even got in it. Came back to our room on the 1st day and our door to our room wouldn’t even lock like someone tried to open it while we were gone. This place is gross"

"Price are good really cheap , the brake feast as good option compared to others even if it’s a light one. Place needs to be updated !"

"it was great getting a little earlier check in Thanks"

"dirty room. last guests leftovers and garbage in the room. floor not vacuumed"

"It has been awhile since I had an opportunity to stay at BW in Plattsburgh but it is by far a well maintained hotel. Staff are all very helpful and polite."

"Great hotel for kids with the water park and arcades"

"Quiet. No WiFi password published and no help from staff till in the morning. Cell service weak. Clean room nice amenities. Good value"

"Belle environnement avec la montagne et la rivière en arrière."

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"It was self check in, which was very convenient. Room has been updated and in very nice condition. Price was good and location was just outside of town of Lake Placid. Overall, a great place!"

"Great hotel great room Poole was Khul perfect location"

"Sadly the pool area needed a good renovation, the hot tub brought in a fair amount of boiling water, which you could feel with your legs, and the shower had little pressure and heat. Breakfast was good but would of benefited from some fruits. 🍉 Sadly, not worth the price."

"Very cozy and relaxed."

"The location was as good as it gets: you can see Main Street in Lake Placid. It’s a 2-5 minute walk. Also a 2-5 minute walk to the Mirror Lake trail (2.8 mile loop). The view from the room was gorgeous. The pool was 80 degrees and the hot tub 100. The pool had a 9.5ft depth on one end and was the biggest pool we’ve seen at a hotel. The hot tub was connected to the pool and also generous sized. The gym had two treadmills, two ellipticals, two bikes, weight machine and free weights and a very...

"Very clean , the staff was very helpful and polite to talk with!!"