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Nhận xét về Quality Inn Sarasota North Near Lido Key Beach

2.5 out of 5
Quality Inn Sarasota North Near Lido Key Beach
4800 N Tamiami Trl, Sarasota, FL

Nhận xét

6,4
Đánh giá 10 - Xuất sắc. 246/1001 nhận xét" "
Đánh giá 8 - Tốt. 232/1001 nhận xét" "
Đánh giá 6 - Được. 167/1001 nhận xét" "
Đánh giá 4 - Kém. 135/1001 nhận xét" "
Đánh giá 2 - Tồi. 221/1001 nhận xét" "

6,8/10

Sạch sẽ

7,2/10

Nhân viên & dịch vụ

6,2/10

Tiện nghi, dịch vụ

6,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

6,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Tamas

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ
Great stay
Lưu trú 1 đêm vào Tháng 5, 2024
CC - Guest Relations Manager trả lời vào 21/05/2024
Hi Tamas! Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

8/10 - Tốt

Karen

Đi theo nhóm
I did not like the machine/screen check in.
Lưu trú 1 đêm vào Tháng 5, 2024
CC - Guest Relations Manager trả lời vào 04/05/2024
We apologize if the machine/screen check-in process did not meet your expectations. We understand that some guests may prefer a more traditional check-in experience, and we appreciate your feedback on this matter. Your input helps us improve our services, and we will take your comments into consideration as we continue to enhance the guest experience. If you have any further suggestions or if there's anything else we can do to assist you, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 - Tốt

Dariusz

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Good location close to Lido Beach
Lưu trú 1 đêm vào Tháng 4, 2024
CC - Guest Relations Manager trả lời vào 04/05/2024
We're glad to hear that you found our location close to Lido Beach convenient for your stay. Providing a convenient and accessible location for our guests is important to us, and we're pleased that you enjoyed the proximity to the beach. We hope you had a wonderful time exploring the area and enjoying the beach. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another great stay in the future!

8/10 - Tốt

Jorge

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Yui
Lưu trú 2 đêm vào Tháng 4, 2024
CC - Guest Relations Manager trả lời vào 04/05/2024
Thank you for giving us a 4/5 rating! At our hotel, we strive to provide excellent service and a comfortable stay for our guests. If there is anything specific that we can improve upon to earn a full 5-star rating from you, please do not hesitate to let us know. We hope to see you again soon.

4/10 - Kém

Christopher

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Regular
Lưu trú 2 đêm vào Tháng 4, 2024
CC - Guest Relations Manager trả lời vào 29/04/2024
Hi Christopher! Thank you for your feedback. We value your input and apologize if your experience did not meet your expectations. If there are any specific areas you feel we could improve upon, please feel free to share, as your feedback helps us to better serve our guests. We appreciate your business and hope to have the opportunity to provide you with a more satisfactory experience in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

8/10 - Tốt

Helen

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I enjoyed the stay at Quality Inn. Convenient location to lido beach and short drive to great restaurants and activities. Its definitely an older building and ahowing signs of wear but the rooms have been updated with comfortable beds and modern Conveniences. The breakfast was very poor in my opinion and i skipped it after my first morning. Just not enough there to bother with it. That was disappointing. I liked the electronic checkin with no concierge on site but im sure others would not. Didnt use the pool but there is a nice one. Wish there had been a gym tho 😕
Lưu trú 2 đêm vào Tháng 4, 2024
CC - Guest Relations Manager trả lời vào 22/04/2024
Dear Helen, Thank you for sharing your feedback about your stay at Quality Inn. We're glad to hear that you enjoyed the convenient location near Lido Beach and the updated rooms with comfortable beds and modern conveniences. However, we apologize for the disappointment regarding the breakfast offerings. Your feedback is valuable, and we'll take it into consideration as we strive to improve our amenities for future guests.We appreciate your positive comments about the electronic check-in process and the pool. Regarding the gym, we understand your disappointment, and we'll consider adding this amenity in the future to enhance the guest experience.If there's anything else we can do to improve your experience or if you have any further feedback, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another stay soon!

10/10 - Xuất sắc

Devona, Tumwater

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All of the staff was super nice very friendly and I would recommend to anyone. Adi was absolutely a doll face. Kisses. Thank you and katni was even more of a joy. The lady doing breakfast oh I’m gonna miss her
Lưu trú 4 đêm vào Tháng 4, 2024
CC - Guest Relations Manager trả lời vào 22/04/2024
Dear Devona,Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our staff and that they contributed to making your stay enjoyable. Providing friendly and attentive service is a top priority for us, and we're delighted that our staff and our breakfast team exceeded your expectations.We truly appreciate your recommendation, and we'll be sure to pass along your kind words to our team members. If there's anything else we can do to enhance your future stays or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back again soon!

4/10 - Kém

steve

Đi cùng bạn đồng hành
It is more of a motel than a hotel Definitely needs a facelift Clean the facade, power wash stairs You get what u pay for
Lưu trú 2 đêm vào Tháng 4, 2024
CC - Guest Relations Manager trả lời vào 19/04/2024
Dear steve,Thank you for your candid feedback. We appreciate your observations regarding the appearance of our property and acknowledge that there is room for improvement to enhance the overall guest experience. It's important to us that our facilities not only offer good value but also present a welcoming and well-maintained appearance.We are taking your suggestions seriously and will consider power washing the stairs and cleaning the facade as part of our ongoing efforts to improve the property's aesthetic appeal. We aim to ensure that our accommodations, while budget-friendly, are always clean, comfortable, and up to the expectations of our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to show you improvements on your next visit. Your feedback is invaluable in helping us enhance our services and facilities.Sincerely,

2/10 - Tồi

SHANNON

Đi theo nhóm
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Breakfast was just waffles, no nreakfast out secpnd day, no staff just a kiosk, poll had garbage flating in it.
Lưu trú 2 đêm vào Tháng 4, 2024
CC - Guest Relations Manager trả lời vào 19/04/2024
Dear SHANNON,Thank you for taking the time to provide feedback about your recent stay with us. We apologize for the shortcomings you experienced, particularly regarding the breakfast service and the condition of the pool. It's essential that we offer a consistent and enjoyable breakfast experience, and it is disappointing to hear that we did not meet this expectation during your stay. Additionally, the cleanliness of our pool is a priority, and the presence of debris is certainly not up to our standards.We are addressing these issues immediately to ensure they are not repeated. We are also evaluating our staffing levels to improve our guest service, even when utilizing technology like kiosks for check-in. Your comfort and satisfaction are very important to us, and we appreciate your bringing these matters to our attention.We hope to have the opportunity to better serve you in the future, providing a stay that meets all your expectations. Thank you again for your feedback.Sincerely,

10/10 - Xuất sắc

Georgiy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
CC - Guest Relations Manager trả lời vào 19/04/2024
Dear Georgiy,Thank you for taking the time to leave a perfect rating regarding your recent stay. We strive to offer a genuinely one-of-a-kind experience, and we are delighted to have been able to meet and surpass your expectations. We would love to welcome you back to our hotel in the future.Sincerely,

10/10 - Xuất sắc

Chris

Lưu trú 1 đêm vào Tháng 4, 2024
CC - Guest Relations Manager trả lời vào 09/05/2024
Hi Chris! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.

4/10 - Kém

Julio, Pembroke Pines

Lưu trú 3 đêm vào Tháng 4, 2024
CC - Guest Relations Manager trả lời vào 09/05/2024
Hi Julio. We strive to provide a positive experience for all of our guests, and we apologize if we fell short during your visit. If there are specific aspects of your stay that you would like to bring to our attention, we would appreciate more details so that we can address them and make improvements where needed.

4/10 - Kém

Beca

Không thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 4, 2024
CC - Guest Relations Manager trả lời vào 19/04/2024
Dear Beca, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am sorry if you weren't satisfied with your stay. We aim to provide the best quality of service to our guests. Please help us achieve that by letting us know what went wrong, so we can look into how we can improve. We hope to hear from you and get another chance to serve you better. Sincerely,

10/10 - Xuất sắc

Lima

Lưu trú 1 đêm vào Tháng 3, 2024
CC - Guest Relations Manager trả lời vào 04/05/2024
Thank you for taking the time to leave a rating! We're thrilled to see that you had an excellent experience during your stay, hence the perfect rating. If you ever have any specific feedback or suggestions to share, please don't hesitate to reach out. We appreciate your support and hope to continue providing you with great service in the future.

10/10 - Xuất sắc

Trevor

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Affordable and convenient
Lưu trú 1 đêm vào Tháng 4, 2024
CC - Guest Relations Manager trả lời vào 11/04/2024
Dear Trevor, Thank you for your feedback. We are pleased to hear that you found our hotel affordable and conveniently located. We strive to provide a great value to our guests and are glad that we met your expectations. We look forward to welcoming you back in the future.Sincerely,

8/10 - Tốt

Samuel

Thích: Sạch sẽ
The room was nice, surrounding not always that safe to appearence.
Lưu trú 3 đêm vào Tháng 4, 2024
MP - Guest Relations Manager trả lời vào 10/04/2024
Hello Samuel, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 - Tốt

Ryan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All was good. Nothing fancy. Place to stay with kids while on vacation. We would stay again.
Lưu trú 4 đêm vào Tháng 3, 2024
MP - Guest Relations Manager trả lời vào 06/04/2024
Hello Ryan, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

4/10 - Kém

maria j.

Đi cùng gia đình, Khách đi công tác
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tub filled with water when showering as did the sink when you brushed your teeth. Hair on floor when we checked in. Complained to front desk. Housekeeping was poor at best.
Lưu trú 4 đêm vào Tháng 3, 2024
MP - Guest Relations Manager trả lời vào 02/04/2024
Hello Maria, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 - Xuất sắc

Karol, Orlando

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Un lugar con buena ubicación, solo que necesita una mejora en la parte exterior
Lưu trú 1 đêm vào Tháng 3, 2024
MP - Guest Relations Manager trả lời vào 01/04/2024
Hello Karol, Thank you for your heartwarming review about your stay in our hotel! The happiness and satisfaction of every guest comes first with us. We are happy to hear that you found our place perfect for gatherings and events. We hope to share more fantastic experiences with you again sooner!

6/10 - Được

Rhiannon

Lưu trú 1 đêm vào Tháng 3, 2024
CC - Guest Relations Manager trả lời vào 19/04/2024
Dear Rhiannon, Thank you for leaving us a rating. I hope that your stay has been good and there were no issues that have negatively affected your stay. If you need to talk to us about anything, please do not hesitate to contact us directly. We hope to see you again. Sincerely,

2/10 - Tồi

anthony

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room smelled. Place is dirty and dingy.
Lưu trú 1 đêm vào Tháng 3, 2024
MP - Guest Relations Manager trả lời vào 27/03/2024
Hello Anthony, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 - Xuất sắc

SAJI

Lưu trú 2 đêm vào Tháng 3, 2024
CC - Guest Relations Manager trả lời vào 11/04/2024
Dear SAJI, Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!Sincerely,

4/10 - Kém

James

Khách đi công tác, Đi cùng bạn đồng hành
Computer log in terrible idea or bad design! Bathtub NEEDS HAND RAULS. Very slick Half in cap around door. Drafty on cold night.
Lưu trú 1 đêm vào Tháng 3, 2024
MP - Guest Relations Manager trả lời vào 24/03/2024
Hello Rauls, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 - Tồi

Angel, hialeah

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Plase aviod this property, the Mannager and the front desk personnel super rude and unprofessional .please aviod this plase if not yuo will regretted
Lưu trú 1 đêm vào Tháng 3, 2024
MP - Guest Relations Manager trả lời vào 19/03/2024
Hello Angel, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

10/10 - Xuất sắc

Laura Ann

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s nice
Lưu trú 1 đêm vào Tháng 1, 2024
MP - Guest Relations Manager trả lời vào 19/03/2024
Hello Laura Ann, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 - Tồi

Giorgia

Không thích: Sạch sẽ, nhân viên & dịch vụ
Didn’t like at all for the price
Lưu trú 1 đêm vào Tháng 3, 2024
MP - Guest Relations Manager trả lời vào 16/03/2024
Hello Giorgia, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 - Tốt

Scott p

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was perfect location for my trip to img and golf courses.
Lưu trú 5 đêm vào Tháng 3, 2024
MP - Guest Relations Manager trả lời vào 13/03/2024
Hello Scott, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 - Được

Dawn

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The rooms were clean however, the exterior was dirty and needed painting and updated. When you check in you check in with a person on a computer, not a real person. Felt as though there wasn’t anyone there to help if needed even though they say there’s someone on site 24/7.
Lưu trú 2 đêm vào Tháng 3, 2024
MP - Guest Relations Manager trả lời vào 13/03/2024
Hello Dawn, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 - Tốt

NEHA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
MP - Guest Relations Manager trả lời vào 20/03/2024
Hello Neha, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

4/10 - Kém

Marcus

Không thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 10/03/2024
Hello Marcus, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 - Được

Tony, Union Hall

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ
After being lectured during check in about no smoking in the rooms, which I don't smoke, we went to the room which which reeked with the smell of smoke. It is evident that this room was at one point a smoking room. It smelled so bad that my wife wanted to leave. If it was only a one night stay, I would have left. With it being non-refundable, and us staying 2 nights, I wouldn't. I will never stay here again. While the rooms and property are quite dated and checking in through a kiosk isnt ideal, i would have been ok but the smell of smoke is nasty. I will have to wash all of my clothes, even the clean ones as soon as i get home to get the smell of smoke out.
Lưu trú 2 đêm vào Tháng 3, 2024
MP - Guest Relations Manager trả lời vào 06/03/2024
Hello Tony, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

6/10 - Được

Rose

Pool not clean
Lưu trú 3 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 03/03/2024
Hello Rose, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 - Tồi

Jesse

Khách đi công tác, Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Website and the use of kiosk not the way to run a hotel. I’m still waiting for $100 security deposit.
Lưu trú 1 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 10/03/2024
Hello Jesse, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

2/10 - Tồi

Alejandra

Lưu trú 1 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 24/03/2024
Hello Alejandra, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 - Được

Phonethip, Clarksburg

Lưu trú 4 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 24/03/2024
Hello Phonethip, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 - Được

Barbara

Đi cùng bạn đồng hành
The building is a little dated.
Lưu trú 2 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 28/02/2024
Hello Barbara, We're thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

8/10 - Tốt

Kitty

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fine Experience. Good night's sleep.
Lưu trú 2 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 28/02/2024
Hello Kitty, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

2/10 - Tồi

ROBY, Grove City

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Don't stay at this hotel! The front door to the room hardly latched. The deadbolt just went into the metal liner and not into the jam. In all fairness the room was very clean and had been partially renovated floors and bath. They didn't finish the job with holes in the curtains and paint flaking off the outside door. Breakfast was minimal, not worth eating. No front desk person most of the day. Checkin was via remote screen.
Lưu trú 6 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 26/02/2024
Hello Roby, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 - Được

Mitchell

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Electronic check in was far too public. Instead of just on screen it repeated all of the entries out loud. Easily heard by anyone at the check in counter.
Lưu trú 2 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 26/02/2024
Hello Mitchell, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 - Kém

Patricia

Lưu trú 1 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 24/03/2024
Hello Patricia, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 - Tốt

Douglas

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 26/02/2024
Hello Douglas, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 - Tốt

James

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Clean and great bed!
Clean room, very comfortable bed. Easy check in via virtual desk attendant. Even though location is right off busy road there was very little road noise.
Lưu trú 1 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 26/02/2024
Hello James, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

2/10 - Tồi

Samantha

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 26/02/2024
Hello Samantha, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 - Được

Todd

Lưu trú 3 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 26/02/2024
Hello Todd, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 - Được

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There was a lot of noise early in the morning, both from people and from cars and trucks, they woke us up at 5 am. At breakfast, they need to have some protein, like eggs and some salt, there were only sweet things, it should be more varied.
Lưu trú 1 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 21/02/2024
Hello Valued Customer, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 - Tồi

JOHN

Khách đi công tác
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 21/02/2024
Hello John, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 - Được

DARITZA

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 20/02/2024
Hello Daritza, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 - Xuất sắc

Robert

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Friendly and easy
The friendly staff at the front desk made it easy to check in and the location was ideal
Lưu trú 1 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 20/02/2024
Hello Robert, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

6/10 - Được

Ramon

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was definitely NOT worth the rate I paid ..... I probably paid 3 times more than what this room was worth. The actual room was ok, but the condition of the hotel itself was very dirty and desperately needs to be renovated. This is one my worse stays. And the highlight of the breakfast was waffles?
Lưu trú 1 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 18/02/2024
Hello Ramon, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 - Được

Veronica

Đi theo nhóm
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Electrical outlets loose did not hold cell phone adaptors securely.
Lưu trú 2 đêm vào Tháng 2, 2024
MP - Guest Relations Manager trả lời vào 18/02/2024
Hello Veronica, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.