2/10 - Tồi
Jarred
05/08/2025
I booked the hotel for my son, who went to Saskatoon to pick up his son (my grandson). My son does not have a credit card. When he showed up to check in, he was refused entry because he did not have a credit card to place a security deposit. He phoned me and I was willing to provide my credit card details to allow a security deposit to be taken, however the desk clerk refused, saying that he needed to have a physical credit card to take the deposit. There was no indication while booking that stated a requirement to pay an additional amount at checkin with a physical credit card. My son was forced to wander the streets with his luggage in tow until I was able to secure an alternative.
Jarred
Lưu trú 2 đêm vào Tháng 8, 2025