4/10 - Kém
Angelita
30/04/2026
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We checked into the embassy suites at Savannah airport on April 18th for one night. The room cost us almost 300.00 for one night. As we entered the room we noticed a mildew smell, my husband being an AC tech for 30 years he said it was because the AC was not on and it was moisture from the heat. So we turned on the AC because I started feeling sick, I entered the bathroom only to learn the light in the bathroom did not work, we quickly reported it and was told someone would be right up to replace the bulbs. As I kicked off my shoes so that I could shower to attend our event I noticed the carpet was wet. My husband said it’s from the moisture in the room. We left the room around 5:30 pm we checked in a little early around 2:00 no one had yet to fix the bathroom light. Before leaving I asked my husband to go down the hall to get ice as I said I was feeling a little sick from the smell, well the ice machine was broken he had to go to another floor to get ice. As we attempted to leave we noticed it took a long time for the elevator, well the elevator was down only two were working and the hotel was full to its capacity, Let me add with all of this the entire hotel especially our floor and the elevators smelled like pure weed. Let me add the lights in our bathroom were never fixed the entire stay!! I would not book this hotel under any circumstances again! Terrible!!!!
Angelita
Lưu trú 1 đêm vào Tháng 4, 2026