2/10 - Tồi
Barrie, Mableton
Đi cùng gia đình, Khách đi công tác, Đi cùng bạn đồng hành
30/04/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was going to be arriving later so I called earlier and told them exactly when I would be there. They assured me it would be ok and would leave me a key with security.
Well, I arrived and followed the instructions they had left for me and apparently the front desk person “forgot” to leave my key.
Security said that happens a lot. Told me that they owned a second hotel and that I would be able to stay there for the night.
Not ideal, but I just wanted to rest at that point.
Showed up at the second hotel and was informed they were owned by the same people but they could not see my reservation there so I’d have to pay for the night.
I paid and the room they gave me was nightmare fuel. Sticky floors and walls, a bad smell, holes in the walls, dirty sheets, and lots of roaches. I slept in my clothes on top of the blankets and left as soon as it was light.
I had booked with Expedia and contacted them about the refund. Well the hotel refused to give me a refund for the night. When I called the property about it they got attitude with me and told me that they couldn’t refund me because I booked through Expedia and it was up to them. Well that is crap because they contacted them and it was the hotel that refused the refund because they claimed I didn’t show up. It felt like a scam.
Do NOT book here. Also, if this property is anything like their second property— I’m sure it’s filthy. Save yourself a lot of grief.
Barrie
Lưu trú 3 đêm vào Tháng 4, 2025