Khách sạn Scales Mound

"the review at Best Western did good, clean and personal. Clean room did good job but missed one thing was when I drop dirty towels by door. maid did not bring clean the towels after dropping them off by door. Breakfast was good but need to add some breakfast."

"Everything was perfectly "

"First, they accused my husband of smoking in the room over the phone so without even entering the room and also after seeing him outside smoking and asking him then to complete check in procedure since we arrived after normal check in the night before. We are a black family so draw your own conclusions not to mention we have a 5yr old with asthma in our room as well..but ok. The room itself wasnt too bad. After paying $611.11 for the room while he is working and we came to visit with him wyndham...

"Elevator has been out of service since July 2025."

"Customers should never have to ask for towels three times after asking to change every day !!! But everything else was great !!!!! Thanks"

"Rooms were very clean. Staff was amazing. We were there with a big group for baseball and they accommodated us nicely. There was a nice open space to hangout in after teh games. our Pool was closed so that was a bummer."

"While the room was clean, the sink was missing the drain flange was missing causing it to leak. No one did any housekeeping to this room while we stayed here. They did not replace towels or toilet paper when this would have been basic needs. The lady at check out was busy on the computer during check out and it appeared that she was playing a video game. She didn't even pause to take the key cards from me. The key cards had to be replaced multiple times as they wouldn't work in our hotel room...

"Good hotel"

"Ok"

"Pool was nice. Staff were pleasant Towels good be of better quality Hot food for breakfast would have been better."

"Very friendly and clean ."

"Still under construction. Door key was funky and air conditioner doesn't work well."

"The included breakfast offered a good variety including hot eggs and sausage, and a waffle maker. It's always nice to have a hot breakfast before a long drive home."

"I had called the day before about needing one of my rooms to be a pet friendly room. They were not helpful so when we got to the hotel the next day they didn’t have any pet friendly rooms clean so we had to wait another 30 minutes. Also, I am a Comfort Choice hotel member and they wouldn’t help me get credit for the stay."

"The stay was very nice and clean. The staff was very friendly and helpful. I would highly recommend this place for anyone looking for a nice place to stay for a reasonable price."

"The grout in the bathroom was crumbling apart so as I was getting ready in the morning my feet were getting full of grout pieces. Not great on the upkeep of the rooms"

"Good fast service. Breakfast was great."

"The house decorations and style were incredible. The host, Naomi, was wonderful. Her cooking was delicious, she's very funny and helpful, and our Murder Mystery was a blast! I would highly recommend it"

"Las cortinas no cubren lo suficiente para proveer privacidad. El área de desayuno muy pequeña."