Khách sạn gần Bãi biển Secret Harbour tại St. Thomas

"Check in was not welcoming or helpful. Tried to put us in a 3rd floor suite. I paid for a walk out lanai on the beach, on the first floor. Our room was very outdated, not very comfortable. Bathtub jet’s didnt work. Also, bath water was brown/taupe color… Soo disgusting. Some staff at restaurant were not personable, or couldn’t multi task orders. Beach was beautiful and so was the ocean. Food & drinks at restaurants were delicious."

"My stay was perfect and the staff was so nice and accommodating."

"Everything here was excellent, including the staff, the facilities, the room, the view from the room, the food in the restaurants, the pool, the available water toys (kayak, hobbies, ) and the very attention to details that convey that sense of luxury (ie the shampoo, the towel, the soap, the amazing bedding, etc). They are trying to keep the sargassum away with a barrier and partially succeeding at keeping it under control. The beach is relatively small and facing east."

"The view was INCREDIBLE, but otherwise this stay was a bit interesting. I’m pretty certain I got termite bites while I was asleep in our 1st room. We had to extend due to severe snowy conditions at home and second room kitchen was infested with ants. Road coming to property is a literal dirt road with many unsafe obstacles along the way. Also saw a mouse run across our floor. "

"First of all this is not a 24/7 hands on place at all. The front desk only works from 8am to 10 pm. So if you have anything that you need you won't get it. If the pipe burst, need towels, light bulb you won't be able to get anything ontil that time. So emergency around that time isn't available. Outside my room iheard a loud bang. It was glass that was broken by whom I don't know I was too scared to go and find out. That happened the 2nd night. They need to make that gate higher anyone can...

"The view is incredible. That is the last of my compliments. Hot water ran out after about 6 minutes. The power on the island went out almost every night which is terrible for someone who has to use a CPAP to sleep. It seemed as though all of the units around us had generators. If we had one it was never brought to our attention. We had no way to exit the compound because the gate would only open from the outside. This could be an issue if there is an emergency and you can't get out. We...

"Host’s attentiveness and responsiveness helped make our stay at Aqua awesome. This is a super urban apartment with great city views. "

"It was absolutely wonderful "

"b"

"Everything was great. Check in area was a bit clunky with traffic and parking, but it was a weekend and lots of people. "

"Imaculate property, central to down town."

"Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!"

"Services are terrible at this hotel. It may be discriminated specfic type of perple. To some, it is extremely friendly with talking and explaining for 20 min. or longer while we were line up to check out for rushing to the airport at the time there were only two customers service representatives were available. When we checked in, they gave juice to almost all check in customers except us. I am not sure if it is discreminated or what! Hotel needs major change to qualify for all time five stars...

"Great location, nice hotel we had a great room with a view. The bad part, no help with luggage. A lot of steep stairs and uneven surfaces. Unless you’re in good physical shape, it’s a struggle. "

"We prefer the rooms overlooking the West; town side..."

"Dirty bad smell"

"Yes it was very clean and staff was very helpful"

"It was a last minute booking and the team went above and beyond to not only accommodate me but assist with any requests I had. Cute boutique hotel with amazing views and attentive staff. "