6/10 - Được
Todd, germantown
27/04/2026
Thích: Sạch sẽ
Was informed a day prior to check in that we would be without water midweek from 10am-6pm. Water did not return until after 8pm which is unacceptable after a day in the desert red rock sand. I spoke to the Director of guest relations and was informed that my family could use the porta potties since we could not flush our toilets, She was less than professional and all she could say was "I understand"
The room was just OK, furniture and restrooms were very dated. construction every day all day like clockwork.
Fresh towels would not be provided until after your 5th night stay or available for a charge.
You must empty you own trash or be charged extra which is part of a 2 page " rules and regulations" containing all of the pending additional charges if not followed.
I would ensure to request a copy of this and read it top to bottom prior to even thinking about staying.
Todd
Lưu trú 5 đêm vào Tháng 4, 2026
