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Novotel Ambassador Seoul Doksan

4.5 star property

Choose dates to view prices

Photo gallery for Novotel Ambassador Seoul Doksan

Pool
Front of property – evening/night
Room
Dining
Superior Room, 2 Single Beds | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Gym
  • Room service

Room options

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About the area

Map
378 Siheungdae-ro Geumcheon-gu, 378, Seoul, ICN, 08580

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Limo/town car service
  • Parking on site (surcharge)
  • Valet parking on site (KRW 17,000 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 10:30 AM on weekends; KRW 31,900 for adults and KRW 15,950 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Golf driving range
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free area shuttle
  • Free cot
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,813 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • Massage
  • Public bath open from 6:00 AM - 10:00 PM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Special check-in instructions

This property's fitness center, sauna, and swimming pool will be closed every 1st Tuesday of every month. If the 1st Tuesday of the month is a holiday, it will be changed to the 2nd Tuesday.

Payment types at the property

Important information

You need to know

Premier lounge and sauna are available upon request. Guests must be at least 16 years old to enter Premier lounge and 15 years old to use sauna.

Property is also known as

Doksan Novotel Seoul
Novotel Ambassador Doksan
Novotel Ambassador Doksan Hotel
Novotel Ambassador Doksan Hotel Seoul
Novotel Ambassador Doksan Seoul
Novotel Ambassador Seoul Doksan
Novotel Doksan
Novotel Doksan Seoul
Novotel Seoul Ambassador Doksan
Novotel Seoul Doksan
Accor Ambassador Doksan Seoul
Novotel Ambassador Doksan, Seoul Hotel Seoul
Novotel Ambassador Seoul Doksan Hotel
Novotel Ambassador Seoul Doksan Hotel
Novotel Ambassador Seoul Doksan Seoul
Novotel Ambassador Seoul Doksan Hotel Seoul

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Novotel Ambassador Seoul Doksan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 325 out of 814 reviews
Rating 8 - Good. 361 out of 814 reviews
Rating 6 - Okay. 78 out of 814 reviews
Rating 4 - Poor. 41 out of 814 reviews
Rating 2 - Terrible. 9 out of 814 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Weonsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

JEONG MYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

suntae

Stayed 1 night in Oct 2021

10/10 Excellent

NamYou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 깨끗합니다.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

대체로 만족. 아쉬운 점 몇가지

침대 옆 탁자에 지저분한 것이 있었습니다. 꼼꼼하게 청소해주셨음합니다. 사우나 깨끗하고 좋았습니다. 다만 동네 아주머니같은 분들 여럿이 큰 소리로 쉬지않고 이야기를 해서 매우 시끄러웠습니다.
지저분한 이것은 무엇?
Stayed 1 night in Oct 2021

8/10 Good

Chan-Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가족 여행으로 적당함

본 숙소는 가족 친화적인 시설을 갖추고 있음. 인근 홈플러스가 있고, 먹자 골목도 있어서 가족 여행으로 추천드림. 다만, 시설 리모델링이 필요하다고 판단되어 해당 조건을 우선 순위로 둔다면 강남 등으로 갈 필요가 있음
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

가격에 맞는 숙소

청소를 요청했음에도 바닥 카펫 청소 상태가 너무 엉망이였습니다. 휴지통 옆 쓰레기도 비워지지 않았고요. 청소상태를 제외하면 가격에 맞는 수준이였습니다
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
낙후된 시설이지만 관리가 나름 잘 되어있음.
Stayed 1 night in Jun 2021

10/10 Excellent

Sang young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, room comfort

No Gold Exclusives, nothing, need this removed

It is clearly advertised here as a VIP Property. It says it right here in black and gold that Gold Status hotels.com members should get a free upgraded room if available. Asked them if there were any more expensive rooms available and they said yeah ok 66k KRW, showed them my booking stating that they needed to give me the upgrade and they refused. Called hotels.com twice taking up an hour of my time. nothing LOL not even a stinking as stated free non alcoholic beverage.. It said a free drink per person so I would usually assume drink as in drink but yeah nothing. Worst thing was that at 10:40am next morning I had a feeling that our guaranteed 2 hour late checkout would be refused LOL yes lucky I checked.. LOL they would not even give me an hour, now I have almost never ever been denied an extra hour anywhere. My girlfriend asleep on her birthday I just payed the 33k KRW to not have to drag her out of bed and rush to pack. I will be taking this up with Accor, I have booked only with hotels.com for 8 years and average 30+ nights a year in proper hotels. This Gold lie here needs to be removed. As for they rest of the experience? It is a run down dump in the middle of nowhere, nowhere near a train station and Doksan has absolutely nothing to do. I live about 20min from there its the last place on earth that Koreans would want to go to.
Stayed 1 night in Jun 2021

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, room comfort
I have been staying at this hotel for over four years. The location is not ideal (20-30 min walk to Doksan or Guro Digital Metro stations) but the staff are friendly and extremely professional. There is a HomePlus across the street and plenty of dining options in the area. The property itself is a bit dated but the price justifies it. Looking forward to my next stay.
Stayed 10 nights in May 2021

8/10 Good

XIONGMING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

10/10 Excellent

SangHyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요!

저렴한 비용에 편하게 쉬다갑니다. 수영장 과 조식이 정말 좋아요!
Stayed 1 night in May 2021

8/10 Good

Sungwon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

boram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

byung won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
수영장 관리가 안되 먼지와 부유물이 많음
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Disliked: Staff & service
I wasn’t informed about VIP benefits or anything that I should have been informed. Also, the room smelled and there were fire-alarm tests going on without telling customers-it made me concerned about if there was actually a fire. I didn’t enjoy the stays at all, so I even checked out one day earlier cause I didn’t want to stay there anymore...
Stayed 3 nights in Mar 2021

10/10 Excellent

Eunkyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

kiwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

굿 ㅎㅎ

가성비최고 ㅎㅎ나무 편하게 쉬고 가요. 다만 ㅠㅠ샤워가 망가져서 불편했어요.
Stayed 1 night in Mar 2021

10/10 Excellent

YONG JAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

swimming with family

If you want to enjoy a swimming pool with reasonable price, this hotel is perfect one. The traditional korean ondol room was cozy and noble.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
좋았습니다 좋았습니다
Stayed 1 night in Jan 2021

8/10 Good

Gihyun

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

노보텔 앰배서더 독산

전체적으로 친절하고 룸컨디션도 좋았습니다. 다만, 옥의 티를 꼽자면 욕조의 청결상태가 아쉬웠습니다.
Stayed 1 night in Dec 2020