6/10 - Được
RODERICK
Đi theo nhóm
16/04/2025
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
The location of the hotel is in Myeongdong which is was the best part of staying there. Although the hotel is named the Grand Hotel, I would say that the rooms are not very grand at all. There were many things wrong with it. First, and most importantly, they did not have the AC on, even though that feature is listed on Expedia's website as an amenity. Upon check in, we were told that they do not turn the AC on until summer (they said this was normal for hotels during this season). Well, that was news to us. They told us to open the windows (which let all the outside traffic noise in) .One of us has asthma and a hot room is not very conducive to that condition. We were given a fan instead, which helped a little, but was not what we expected when we booked. The lights are dim and yellow. The shower head sprayed everywhere else except on you because the holes on the spray were plugged from minerals. The cabinet door to the small fridge was broken. If it were not for the convenient location to the shopping at Myeongdong, I would not recommend staying here. There are plenty of other choices in the area. We met others that stayed at nearby hotels and their AC worked just fine (had nothing to do with the season).
RODERICK
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