Search Castles in Serangan

"The Ayodya Resort is very large and beautiful. However, I wasn't really satisfied with my room. It was tired and a bit run down for a five start resort. I had also booked a family room and requested three beds as it was for one adult and two children. We arrived late afternoon to find that we had not been given this but had a queen and sofa bed so my daughter slept in my bed that night. I queried whether we could get it changed the next day and we were given another room with a third bed stuffed in next to the sofa bed. I didn't need this as I just needed the queen to be switched to two singles and my son was happy on the sofa bed. It just meant for our time there we couldn't sit on the sofa as the third bed was shoved up against it. Also, apparently 'family room' means a tiny tent for a toddler in the corner of the room with a couple of stuffed toys inside. Don't trust the photos. I ended up leaving three nights early and finding another hotel. I was disappointed with my stay as I'd been looking forward to it for a long time. Luckily the kids are young enough not to notice. "

"First time staying here. Will definitely be back ! Great place to stay if arriving late into Bali, also if you have an early morning flight. Excellent breakfast buffet.. rooms are quiet.. nice pool as well! "

"Pool was amazing Room was large enough and clean Staff was excellent and very friendly Breakfast was great - maybe a bit different some days would be even better. "

"Great hotel. Nice staff. Lovely breakfast "

"The property overloaded yet overstated. Management needs improvement, more staff on property that size. "

" Noisy. Checked in late and was hoping for a peaceful night’s sleep. No such luck. Families and children running around the corridors at 11pm; people slamming doors and then not exactly quiet at 6am. Less of an issue as we also needed to be up early, but very frustrating, nonetheless. Staff were friendly and welcoming Pleased I’d only booked one night. Do not recommend. Very disappointed "

"Breakfast and the pool was amazing good...already thinking of planning another trip"

"Our room was amazing. Very clean, spacious, modern. Staff the most friendliest people. The only thing I wish they offered were more health and wellness services: sound baths, meditation , and yoga classes. "

"Spoke to Expedia rep before check in, they assured we can check in 2 hours early; however, at the property they point blank declined the Expedia rep’s conversation and said it is inaccurate despite showing screenshots. Later on, while ordering food inside the pool, they refused and said there is no security deposit for the room; whereas, upon check in the staff never requested one. Then after walking bare feet from the pool to the reception, they said the security deposit can not be done on Apple Card as it will be deducted. Then after further walking bare feet from the reception to the room and back to get cash, the reception refused to take US Dollars and did not offer a currency conversion as it was “Sunday.” The reception staff then instructed us to walk even further barefoot to Bali Collection and get currency exchanged to put the security deposit which once again, they never asked for at the time of check in. Despite multiple complaints to the hotel management, no apology has been received for this terrible inconvenience. "