Safari Tentalow in Sevanagala

"Fine"

"The facilities and staff are very good. The food is below par. Food that is to be served hot were served lukewarm. By the time, I walked back to my table from the buffet line, the items were cold. Imagine cold "kirihodi" on String Hoppers or cold scrambled eggs on toast :-) The food that was to be served cold were at room temperature. Not what you expected from a 5-star. The selections were poor. Not much grilled meats/fish. Crab the size of a large shrimp. Remember seeing larger crabs in the paddyfields :-) Thai green curry that had absolutely no vegetables - just small shrimp floating in a green food colored gravy. The so-called Papaya Juice was nothing more than watered down iced washing of a papaya slice! Worst, no coffee after dinner. On top of all this the food is highly over priced. A terrible value! One afternoon at the pool side bar, they wanted a Rs. 1400 for a cup of "kade" tea. What are they making this stuff of - gold? Some of the staff seems clueless of what they are selling. Example, by the pool side on a hot afternoon, we asked for the price a ice-cream bar. The guy had no idea but guessed it was Rs. 4000. The actual price after another guy checked on his POS, was Rs. 600. The first guy should not be a server! We will not be back! They are missing the mark big time! Hope the management take the feedback and improve their offerings. What a shame, afterall they have fantastic facilities and most staff are very good!"

"Our stay at Hantara Lodge was perfect. Service was exquisite and helped us plan safari at Udawalawa park and transport to Yala park and Ella on departure day."

"A little isolated. Nice pool. Good food."

"Room very clean and good stock of toiletries including bath robe and slippers. Coffee making machine + coffee pods as an extra to normal supply of teas and coffees in sachets. We had a suite which was excellent with a lot of space and facilities including iron/ ironing table. Large bailcony with loungers+ towels. Breakfast buffet style - reasonable choice. Large hotel, staff generally helpful but service therefore less personal. My suitcase flew off the shuttle as maybe not placed correctly and was badly scratched. No apology. "

"Had an excellent stay at the property, staff were amazing and had everything we needed, everything was well maintained, pool was great, highlight was the safari which we booked through the property. Would definitely recommend staying here. "

"Every member of staff that we met from arrival to departure was fantastic. Very polite, courteous & extremely helpful. Catered for all our needs. We booked this place last minute due to having to change our original plan (Kandy & Ella) because of the recent Cyclone. Although Lagoon Gate can appear a little isolated it is an absolute gem as you are in and amongst nature & right on the Lagoons edge. It is so easy to get out & about, the staff will order Tuk Tuks or Taxis for you or if you feel adventurous you have free use of bikes which we made full use of. Also, the hotel provides use of Kayaks to use on the Lagoon. The rooms are spacious & very clean overlooking Rekawa Lagoon. We had evening meals in the hotel on several occasions & I have to say, the authentic Sri Lankan Curry was outstanding! Breakfast is delightful with a good choice & freshly made. Would definitely recommend this place. Arrived as guests, left as friends!"

"fabulous secluded location, AMAZING staff. Gorgeous food. -the staff go way above and beyond in hospitality. please DO use their official guides an drivers that follow the same mantra."

"very good"