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"Want to say that this was an exceptional stay at the Mandarin Oriental Pudong The modern Luxury style and the location of this hotel appeal to me and it truly befits the MO Brand it is the staff that have made my 2 day stay so memorable. Each member of the team that I have met was friendly, welcoming and no request was to difficult In particular want to mention the outstanding service offered by the MO Club Staff team (Apology for not remembering. The name of the ladies) They went way and above their duty to ensure that my Vegetarian dietary need where met. Also want to mention he Front desk team for also providing and exceptional service that always welcoming and friendly I highly recommend Mandarin Oriental Pudong to any person visiting shanghai "

"Great room and great staff"

"Clean room and staff are great!"

"Liked the rotating restaurant on the top, great room with nice views. Clean!"

"Room was spotless. Staff was so helpful. Breakfast was great."

"Thanks to the entire staff from check-in to check-out, at the gym, pool, and on 17 who provided warm, friendly professionalism during a busy and challenging time."

"We were very satisfied with our stay at the Grand Hotel. The location was excellent, and the service was superb. We highly recommend it."

"Clean room, comfortable bed, great location right next to metro. Staff was super helpful with translation even when we couldn’t speak Chinese. Really nice stay!"

"The location was great and the staff service was commendable too."