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"it was a very pleasant stay. The location cannot be better. The rooms are large and plenty of room to hang clothes. Selections are varied and plentiful. Toilets can be upgraded to Toto type of toilets found in newer hotels. Otherwise there is nothing to complain and everything to be recommended."

"AC wouldn’t cool down"

"We enjoyed our stay. The location was convenient and a short walk to the subway station. Staff were friendly and accommodating. The public areas and rooms were clean and comfortable. We would stay here again."

"Not applicable"

"1st time traveling to China and 1st stop in Shanghai. It’s a 5-star hotel in a great location and “Nanjing” walking street just crossing the street. Friendly staff, good service even room cleaning is excellent. Unluckily my room was settled at a low floor (FL 7) and my window view is small street of side of the building and there was a ground floor shop doing renovations from the midnight to the morning every night from my check in to check out. I believe the hotel will do something for me if I make a complaint but I don’t and just let it go. Overall it’s a great place to stay."

"What I loved is the staff and their attention for my 4 years old son. It was his birthday on the 17th of March, the hotel kindly gave him a cake and a card which was heart-warming. Overall, the room was nice and it was a wonderful experience."

"Lovely room easy check in, top location and Byredo amenities brilliant"

"a lot of choices probably around 50 to 60 items dumplings, eggs in different choices or inamagible Chinese, American fruits, drinks, coffee with noticeable taste difference price but good"

"The service attitude of the concierge staff is not pleasant."