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"Spacious and near shopping street. Bed and pillows were comfortable. Only complaint is that it was hard to control the temperature of the shower head. Also, security wise can tighten as anybody can just go into the lift to go to the hotel levels. Otherwise, highly recommended "

"Good location for shopaholics. Hotel great. Buffet breakfast, anything you wish to eat. So far, the best I have visited in Shanghai. Service very thoughtful and helpful. Rich"

"The room was clean and had a nice bathtub and nice coffee machine. I didn’t use breakfast or transportation services as they were quite overpriced. But the metro station was only a 5 minute walk from the hotel so it was easy to move around. And the river walk was about 15-20 minute walk. Yu Garden was a walkable distance as well. "

"Great views. Good location. Taxi not available outside. Have to walk to maln road cross the street to catch or have the hotel call. "

"Beautiful place, in the heart of Shanghai, walking distance to Bund. Staff are great! I’ll definitely stay here again."

"No bellman come to help us with the luggages until we come and ask. Receptionists are very unfriendly and unhelpful! Very very bad experience "

"I had a club room and would like to say that the staff in the club lounge were excellent in particular Alaia who went to find lotus root chips one evening because we had particularly enjoyed them at tea the previous day. "

"Breakfast was terrible. Nothing was good. Room was big and spacious. But we couldn’t adjust the temperature and we were freezing. Housekeeping was so so. Water wasn’t topped up unless you call and ask for it. Location wise was good as it’s close to major shopping areas with plenty of nice eateries and restaurants. "

"Kind of crowded during breakfast but room was amazing. Perfect location. "