Khu ăn uống

Nhận xét về Conrad Shanghai

5 out of 5
Conrad Shanghai
789 Nanjing Road East, Shanghai, Shanghai

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 457/1001 nhận xét" "
Đánh giá 8 - Tốt. 378/1001 nhận xét" "
Đánh giá 6 - Được. 110/1001 nhận xét" "
Đánh giá 4 - Kém. 32/1001 nhận xét" "
Đánh giá 2 - Tồi. 24/1001 nhận xét" "

8,8/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Lin YuanPing

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location was good.
Lưu trú 5 đêm vào Tháng 5, 2024
Conrad Shanghai trả lời vào 20/05/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 - Xuất sắc

Wai Kei Kevin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Conrad Shanghai trả lời vào 24/04/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 - Được

Helen

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
The location is fantastic as there's a food hall about a 2 minute walk away, the metro is about a 5 minute walk and the whole street is full of shops. Also the view from room at night is amazing. However this is not a 5 star hotel. First of all, it was inconvenient having to take 2 lifts every time just to go up to my room. Secondly, the bathroom has almost see through glass doors and a random window which I'm not a fan of as I prefer to have full privacy in the bathroom and the toilet had a slight smell. Also, the bathroom has slidding doors which do not open smoothly and seem to get stuck often. Lastly, the bed I was sleeping on was not clean as I was waking up with hives but the lovely cleaning lady helped change it for me and had no further problems after that. For the price I paid I'm disappointed in the quality of the hotel and would not stay here again.
Lưu trú 5 đêm vào Tháng 4, 2024
Conrad Shanghai trả lời vào 19/04/2024
Dear guests, thank you for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We have shared your feedback with the relevant department. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

10/10 - Xuất sắc

ARISARA

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
อยู่ใกล้รถไฟฟ้า สถานีpeople square ออกทางออก19 คะ รอบโรงแรมเป็นแหล่งshopping
Lưu trú 3 đêm vào Tháng 4, 2024
Conrad Shanghai trả lời vào 16/04/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 - Được

Ida

Check in problem
Lưu trú 3 đêm vào Tháng 4, 2024
Conrad Shanghai trả lời vào 15/04/2024
Dear guests, thank you very much for choosing Conrad Shanghai. Please accept our sincere apologies for your unpleasant experience during your stay. We have shared your feedback with the relevant department. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Look forward to your next visit!

10/10 - Xuất sắc

Deyou

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It's right in the center of Shanghai and you can go every tourist places easily.
Lưu trú 3 đêm vào Tháng 4, 2024
Conrad Shanghai trả lời vào 15/04/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

2/10 - Tồi

Gankhuyag

Staff was not trained enough. They tried to double the charge for taxi.
Lưu trú 2 đêm vào Tháng 4, 2024
Conrad Shanghai trả lời vào 15/04/2024
Dear guests, thank you very much for choosing Conrad Shanghai. Please accept our sincere apologies for your unpleasant experience during your stay. We have shared your feedback with the relevant department. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Look forward to your next visit!

8/10 - Tốt

Zeen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice staff service; Good breakfast
Lưu trú 1 đêm vào Tháng 3, 2024
Conrad Shanghai trả lời vào 10/04/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 - Xuất sắc

Azusa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
地下鉄の駅が近く、起点として動き回るのに最高の立地でした。朝食は多彩で味もどれも美味しく大変満足できました。接したスタッフどなたも気持ちの良い応対で、次回上海滞在時も利用したいです。
Lưu trú 1 đêm vào Tháng 4, 2024
Conrad Shanghai trả lời vào 09/04/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 - Được

Anna

Đi cùng gia đình
Thích: Sạch sẽ
This hotel in located Nan Jing walking street, it easy for shopping and dining. But the conditions of in and out of the hotel is not convenient and confusing because the hotel service is not in the first floor and mixed with merchants shop. As a 5 star hotel. it poorly constructed.
Lưu trú 3 đêm vào Tháng 3, 2024
Conrad Shanghai trả lời vào 01/04/2024
Dear guests, thank you for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We have shared your feedback with the relevant department. We will improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Look forward to your next visit!

10/10 - Xuất sắc

Vincent, Thornton

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property and perfect location. The gym needs a little updating but is still functional. Would definitely stay again.
Lưu trú 5 đêm vào Tháng 3, 2024
Conrad Shanghai trả lời vào 18/03/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. We have shared your feedback about gym with the relevant department. Looking forward to your next visit!

10/10 - Xuất sắc

Mark

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Conrad Shanghai trả lời vào 14/03/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 - Được

Chau hung

Lưu trú 3 đêm vào Tháng 3, 2024
Conrad Shanghai trả lời vào 13/03/2024
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We warmly remind you that during your stay, if you encounter any problems, please feel free to feedback to our hotel, in order to help you solve the problem at the first time. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

8/10 - Tốt

canson

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good convenient hotel at hood location
Lưu trú 2 đêm vào Tháng 2, 2024
Conrad Shanghai trả lời vào 01/03/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 - Xuất sắc

Yuxi

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
One of the best hotels in East Asia, providing a luxurious experience, the only downside I would say is the elevators can be confusing because there are so many. All the amenities are beyond great comparing with other Hilton and Marriot hotels I stayed in East Asia.
Conrad Shanghai trả lời vào 29/02/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 - Xuất sắc

Shi

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Some refurbishing is needed. Things getting a little worn out. Nevertheless, wonderful stay overall. Price was fantastic.
Lưu trú 2 đêm vào Tháng 2, 2024
Conrad Shanghai trả lời vào 27/02/2024
Dear guests, thank you for choosing Conrad Shanghai! Your recognition will be a great encouragement to the hotel and a driving force for our continued progress. We have shared your feedback with the relevant department. We will improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

8/10 - Tốt

Pachiraya

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ประตูด้านหลังไม่เปิด เดินออกมาถนน ค่อยข้างไกล ไฟในห้องมีเสีย 1 ดวง นอกนั้นสะอาด แม่บ้านบริการดูแลดีค่ะ
Lưu trú 2 đêm vào Tháng 2, 2024
Conrad Shanghai trả lời vào 23/02/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Thank you for taking the time out of your busy schedule to review your stay and share it with other guests. Your patience and detailed review is the greatest affirmation of our service and team members, and is also a constant motivation for us to do better. We have shared your feedback with the relevant department. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

8/10 - Tốt

daun

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
위치가 너무 완벽하고 시설도 좋습니다. 처음 들어갈때 담배냄새가 났던게가장 단점이었으나 환기 돌아가니 호전되었습니다. 직원들도 친절한편입니다.
Lưu trú 1 đêm vào Tháng 2, 2024
Conrad Shanghai trả lời vào 18/02/2024
Dear guests, thank you for choosing Conrad Shanghai! We have shared your feedback with the relevant department. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

10/10 - Xuất sắc

Reem

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 12, 2023
Conrad Shanghai trả lời vào 18/02/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 - Xuất sắc

Xiaozhou

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Conrad Shanghai trả lời vào 17/01/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 - Được

CHOON HO

Lưu trú 6 đêm vào Tháng 1, 2024
Conrad Shanghai trả lời vào 16/01/2024
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We will revisit our service standards and train our employees. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

8/10 - Tốt

Carmen

Thích: Sạch sẽ, nhân viên & dịch vụ
酒店地點便利,房間空間也充足,不足之處,是室內暖氣系統不能個別調校,夜晚熱醒了再也睡不着
Lưu trú 3 đêm vào Tháng 1, 2024
上海康莱德酒店 trả lời vào 11/01/2024
尊敬的宾客,非常感谢您选择下榻上海康莱德酒店!非常感谢您的入住及对酒店的评价,未能给您带来满意的住宿体验,我们深表歉意。就我们了解到由于客房设施的原因未能给您带来好的体验,酒店会对房间以及其他各种设施进行定期维护和升级,完善每一个细节,给您提供更优质的入住体验。感谢您的点评,您的意见对我们很重要,细节服务一直是我们长期以来尤为关注的重点,很高兴您能及时提点我们,期待您的再次光临!

8/10 - Tốt

Shin sin

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Apparently hotel underwent partly renovation, some parts of the rooms look unfinished and old. Reception and concierge service could be better. However met a service crew in breakfast place that was really energetic and helpful.
Lưu trú 2 đêm vào Tháng 1, 2024
Conrad Shanghai trả lời vào 11/01/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. We have shared your feedback with the relevant department. Thank you for your feedback. Looking forward to your next visit!

10/10 - Xuất sắc

JIWON

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a perfect choice to stay in Conrad Shanghai. I stayed for 5 days.
Lưu trú 5 đêm vào Tháng 12, 2023
Conrad Shanghai trả lời vào 09/01/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 - Xuất sắc

Hyunsook

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
역시 콘래드
두번째 이용한 호텔입니다 내부가 엘레강스하고 깔끔해요
Lưu trú 1 đêm vào Tháng 1, 2024
Conrad Shanghai trả lời vào 09/01/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 - Xuất sắc

sungtae

Đi cùng gia đình
가족여행으로 3박 이용했습니다 만족스런 최고의 서비스로 다음에 또 이용할계획입니다 감사합니다
Lưu trú 3 đêm vào Tháng 12, 2023
Conrad Shanghai trả lời vào 09/01/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

2/10 - Tồi

hsun wu

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
5星級的酒店限制礦泉水使用 浴室沒有做到乾濕分離的水準 清潔方面沒有做到位
Lưu trú 3 đêm vào Tháng 12, 2023
上海康莱德酒店 trả lời vào 09/01/2024
尊敬的宾客,非常感谢您选择下榻上海康莱德酒店,并给予的真诚反馈!我们很遗憾在您的入住期间,酒店未能提供给您高品质的服务,对此我们深表歉意!我们十分重视您反馈的意见,并努力为每一位宾客提供优质的服务。您的反馈将帮助我们改进我们的培训流程,提升员工的服务态度及专业素养。希望您能再次入住我们的酒店,并亲自体验我们的进步。再次对给您带来的不便,表示诚挚的歉意!

10/10 - Xuất sắc

REGINA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Room temp was difficult to adjust, so had warm, stuff nites
Lưu trú 4 đêm vào Tháng 12, 2023
Conrad Shanghai trả lời vào 04/01/2024
Dear guests, thank you for choosing Conrad Shanghai! We have shared your feedback with the relevant department. We will improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

10/10 - Xuất sắc

Nayeong

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location of the hotel is excellent. The room is in good condition. I was satisfied to choose a pillow service. I will visit again next time.
Lưu trú 3 đêm vào Tháng 12, 2023
Conrad Shanghai trả lời vào 26/12/2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

4/10 - Kém

Axel

Khách đi công tác
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Ok but not impressive for being a 5-star
An ok place but not as premium as one expects from 5-star hotels in China. Service & class off restaurant staff is relatively low as well as the overall flow and feel of the reception area. Room is ok but nothing special.
Lưu trú 3 đêm vào Tháng 12, 2023
Conrad Shanghai trả lời vào 15/12/2023
Dear guests, thank you for choosing Conrad Shanghai! We have shared your feedback with the relevant department. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

4/10 - Kém

lulei

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2023
Conrad Shanghai trả lời vào 11/12/2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We hope you share your feedback with us so that we have the opportunity to provide you with a better experience. Look forward to your next visit!

4/10 - Kém

SOH

Khách đi công tác
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The room temperature is set at 25 and very uncomfortable. They came and not able to fix it. Very unpleasant.
Lưu trú 1 đêm vào Tháng 12, 2023
Conrad Shanghai trả lời vào 11/12/2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We have shared your feedback with the food & beverage department. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

10/10 - Xuất sắc

Pramod

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing experience
Conrad Shanghai trả lời vào 18/02/2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

4/10 - Kém

Khách đã xác thực

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Smoking smell
We changed rooms three times to get to a non-smoking smell room.
Lưu trú 3 đêm vào Tháng 11, 2023
Conrad Shanghai trả lời vào 05/12/2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. But your feedback is invaluable to us, as we may revisit our service standards and train our employees. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

10/10 - Xuất sắc

Charlotte

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Really nice hotel
Really nice hotel, well decorated and well situated. Staff friendly at reception and concierge desk. I stayed for 6 nights in two different stays and got upgraded to an executive room on my second stay, which was a very nice gesture. The downside was the set check in time at 3pm which generates long queues especially on Saturday. I’m sure there must be a better system to avoid such issue that they admitted was a recurring one.
Lưu trú 2 đêm vào Tháng 11, 2023
Conrad Shanghai trả lời vào 05/12/2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Your feedback is invaluable to us, as we may revisit our service standards and train our employees. Looking forward to your next visit!

10/10 - Xuất sắc

Meidy

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location is very strategic.
Lưu trú 3 đêm vào Tháng 11, 2023
Conrad Shanghai trả lời vào 04/12/2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 - Xuất sắc

Pin

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Best location with exceptional luxury experience
Lưu trú 2 đêm vào Tháng 11, 2023
Conrad Shanghai trả lời vào 24/11/2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 - Được

Guili

Lưu trú 2 đêm vào Tháng 11, 2023
Conrad Shanghai trả lời vào 20/11/2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

6/10 - Được

George

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very disappointed
First day the curtain malfunctioned, and the bathtub plug broke! After hours of fixing, they allowed a room change but that wasted half of the day! Second day after the room change, it seemed fine, until I took a shower, the water flooded out due to drainage problem, the whole bathroom was filled with water! A technician was sent again, and I had to wait in the room again for it to be fixed and have all the mats and towers changed. Not the quality i was expecting for Conrad
Lưu trú 5 đêm vào Tháng 11, 2023
Conrad Shanghai trả lời vào 15/11/2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. But your feedback is invaluable to us, we will strengthen the service and improve the details in the future operation to provide you with higher quality experience. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

6/10 - Được

Ming Bong

Thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 11, 2023
Conrad Shanghai trả lời vào 15/11/2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. But your feedback is invaluable to us, we will strengthen the service and improve the details in the future operation to provide you with higher quality experience. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

8/10 - Tốt

YICHENG

Thích: Sạch sẽ, tiện nghi, dịch vụ
施設がちょっと古いが、とても便利です。
Lưu trú 2 đêm vào Tháng 11, 2023
Conrad Shanghai trả lời vào 06/11/2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Looking forward to your next visit!

6/10 - Được

Sean

Lưu trú 4 đêm vào Tháng 9, 2023
Conrad Shanghai trả lời vào 31/10/2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We will revisit our service standards and train our employees. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

2/10 - Tồi

Ming Lun

Lưu trú 1 đêm vào Tháng 9, 2023
General Manager Thomas Hoeborn trả lời vào 07/10/2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. But your feedback is invaluable to us, as we may revisit our service standards and train our employees. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

10/10 - Xuất sắc

Ng Mun Kit

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 9, 2023
General Manager Thomas Hoeborn trả lời vào 07/10/2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

8/10 - Tốt

Xiaoming, Singapore

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Excellent location, poor room design (i.e. the room is meant for guest to stay not just for fancy design). Its toilet downgrades conrad's standard as a premium hotel brand.
Lưu trú 2 đêm vào Tháng 9, 2023
General Manager Thomas Hoeborn trả lời vào 11/09/2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. Providing our guests with designer and stylish rooms is one of our top priorities. We maintains our rooms and other facilities regularly so that we can provide our guests with an elegant, avant-garde and artistic environment. We will improve the details in the future operation to provide you with higher quality experience. Looking forward to your next visit!

6/10 - Được

Xiaoming, Singapore

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
The location is very good. However, the room design is like a white elephant, i.e. beautiful but useless: small and inconvenient toilet and shower room, plus big and useless walking hallway. It has not reached the top tier standard of a conrad (probably because it was taken over from Le Meridien).
Lưu trú 1 đêm vào Tháng 9, 2023
General Manager Thomas Hoeborn trả lời vào 11/09/2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. Providing our guests with designer and stylish rooms is one of our top priorities. We maintains our rooms and other facilities regularly so that we can provide our guests with an elegant, avant-garde and artistic environment. We will improve the details in the future operation to provide you with higher quality experience. Looking forward to your next visit!

10/10 - Xuất sắc

Hani

Lưu trú 2 đêm vào Tháng 8, 2023
General Manager Thomas Hoeborn trả lời vào 29/08/2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 - Xuất sắc

Jie

Lưu trú 3 đêm vào Tháng 8, 2023
酒店总经理 汤浩博 trả lời vào 11/08/2023
尊敬的宾客,非常感谢您选择下榻上海康莱德酒店!您的入住体验能够得到满意,这给予酒店很大的鼓舞,也是我们进步的动力,我们会继续保持热忱,致力让每一位宾客享有宾至如归的入住感受。期待您下次光临,我们能再次给您留下美好的入住体验!

4/10 - Kém

Robert

Lưu trú 2 đêm vào Tháng 7, 2023
General Manager Thomas Hoeborn trả lời vào 08/09/2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. But your feedback is invaluable to us, as we may revisit our service standards and train our employees. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

6/10 - Được

Wai Man

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
前身是皇家艾美酒店,第一天到達進入大堂好似街市,上一層拿房,時間是1:30 但係只有4 位check-in 員工,排隊巳浪費不少時間,最恐怖嘅係要3 點才有房,酒店就像一家3 星酒店,完全沒有高端酒店的感覺!簡單啲講是一個字: 亂
Lưu trú 3 đêm vào Tháng 7, 2023
酒店总经理 汤浩博 trả lời vào 10/07/2023
尊敬的宾客,非常感谢您选择下榻上海康莱德酒店!很抱歉让您在我们酒店办理入住时进行了长时间的等待,未能让您享受到高品质服务。我们会加强员工服务意识的培训,为您提供卓越不凡的服务体验。感谢您的宝贵意见,让您满意对我们来说非常重要。我们希望不久以后您能够再次光临,让我们为您展现您应当享受到的康莱德睿智奢华的体验。