Dear Bin, I am delighted you enjoyed your recent visit. Hopefully you will return

Dear Fernando, I am delighted you enjoyed your trip to Shanghai and thank you for recommending the hotel to others.

Dear Lin-Fei, Thank you for staying with us recently. I am sorry to read we did not delight you during your stay. With regards to renovating we have recently completed all Club floor rooms and now in the process of the remaining rooms. Hopefully you will return and experience one of the renovated rooms.

尊敬的宾客，您好。这里是来自上海凯宾斯基大酒店的诚挚问候！非常感谢您对我们酒店的支持和肯定。酒店地处浦东新区最为繁华的陆家嘴地区，设备先进齐全的客房可以让您欣赏到上海的美丽景色。酒店内的元素西餐厅、海蓝意大利餐厅、新天世纪中餐厅和阿尔贝鲁西班牙餐厅也都推出各色风味的美食来回馈宾客。希望我们的欧式奢华服务可以给您带来不同的感受体验。我们真诚期待您的再次光临。谢谢！上海凯宾斯基大酒店

Dear Guest, greetings from the Grand Kempinski Hotel Shanghai. Thank you for taking the time to write this precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. Thank you for your nice comment again, which encourages our staff to consistently do our best for our valuable guests. Once again, thank you very much for sharing your experiences and we do hope to welcome you back in the near future. Best regards, Grand Kempinski Hotel Shanghai

Dear Jorge, Thank you for the lovely review and highlighting the guys that make the guest experience so special. Hopefully you will return.

Dear Christian, Thank you for the great feedback, I am delighted you enjoyed your stay and hope you return if your travels bring you back to Shanghai.

Dear Jilbert, thank you for the lovely review and for your loyalty to the hotel for the past 8 years. Highly appreciate your recommendation.

Dear Tanya, thank you for the excellent review. Delighted you enjoyed your stay and hopefully you return.

Dear Moses, thank you for the good rating from your last stay, hopefully you will return.

Dear Zhao, many thanks for the high rating, I am delighted you enjoyed your stay

Dear Deyci, Thank your for the high rating. I am delighted you enjoyed your stay and hopefully return.

Dear Nathaly, Thank you for staying with us recently. I am delighted you enjoyed the location of the hotel and hopefully your overall stay. Best regards,

Dear Wachiravit, I am delighted to see you had a great stay and hopefully you will return.

Thank you for choosing to stay with us, hopefully you will return

Thank you for the high ratings, hopefully you will return

Dear Kunihiko,Thank you for the great ratings, hopefully see you again!

Cher José, merci pour vos excellents commentaires sur l'hôtel, le salon club et la vue sur le Bund, je suis ravi que vous ayez apprécié votre séjour dans son ensemble.

Dear John, I am delighted you enjoyed your stay during your return visit to Shanghai. I will have a chat with my security team as we do provide them with lots of training to be friendly, hopefully you return and see the difference.

Obrigado pela avaliacao, estou feliz que voce tenha gostado da sua estadia

Dear Fuyumi, Thanks for the review, I am delighted you enjoyed your stay

Dear Michael, thank you for staying with us and sharing your feedback. I am delighted you enjoyed your stay and highlighted the breakfast as well as the communication which is too areas the team has been focusing on recently.

Dear Hunin, I am delighted to read your feedback and that you enjoyed the views and the gym facilities. Hopefully you will return

Thank you for your review. I am delighted you enjoyed your stay and thank you for highlighting the western and Chinese food you enjoyed during your stay.

Dear Kun-Hsien, thank you for choosing the hotel for your recent stay. Please let me know if there is anything we can do to improve your experience should you decided to return to the hotel in the future,

Dear Andreas, Thanks for the great ratings. I am delighted you enjoyed your stay

Dear David, Thanks for the lovely review, I am delighted you enjoyed the amazing views we have from the hotel.

Vielen Dank fur die tolle Bewetung, ich freue mich, dass Sie Ihren Aufenthalt genossen haben

Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceed your expectation. Thank you for your nice comment again, which encourages our staff to consistently do our best for our valuable guests. Once again, thank you very much for sharing your experiences and we do hope to welcome you back in the near future. Best regards, Grand Kempinski Hotel Shanghai