感谢您对近期在我们酒店的住宿的良好评价。希望不久能再次见到您。祝您旅途顺利。

Thank you for writing a review about your recent stay at our hotel. We’re very sorry you were unhappy with your experience at Sheraton Grand Shanghai Pudong Hotel. We appreciate hearing from you and wanted to let you know that we are completing a renovation in our rooms. we are sorry your dinner didn’t live up to your expectations. And we will share them with our staff and servers whose goal is to make our guests feel comfortable. On your next visit to our area, we hope you’ll give us another chance to provide you with the excellent food, service and hospitality we’re known for.

Thank you for taking the time to write a review about your recent stay at Sheraton Grand Shanghai Pudong Hotel & Residences. We appreciate your honest feedback about our guest rooms. We are dedicated to providing our guests with surrounding as stylish and sophisticated as they are, and I want you to know we are beginning to renovate our guestrooms in July this year to ensure it meets our standards. We hope to have another opportunity to serve you, if your travels bring you back to our area.