Search Hotels Near Shangri La Botanical Gardens and Nature Center, Orange

"Wonderful ❤️"

"I loved"

"Casino was great"

"My one star rating is only due to room #116 having a terrible dank smell of mold. I checked in around 10:30PM and walked into #116, I was not expecting a strong smell as I've stayed at this property before within the last six months. I was in my room for about an hour and by now with a bad headache that I decided to go to the front desk and ask if I could switch to any available room. She told me she only had #124 available so together we walked into #124 and that room also had a dank, dark mold smell thought not quite as bad as more attempted to cover up it up with the hotel's air fragrance system (great more chemicals to breath in). Since it was getting to be midnight and there weren't anymore rooms available, I tried to make it work but my headache due to toxic indoor air was just getting worse. I finally got up around midnight, gathered my things and left the hotel in search of another place to stay for the night. A request for the franchise property owner, remove the carpet from the guest rooms. I know it's a huge undertaking and very expensive project however you're making your employees and guests sick just by staying or working in the guest rooms. The hotel is nearly sold out/sold out most nights and your location off of I-10 has many company paying oil & gas industry clientele, so you have revenue. Yes, I understand the irony of unclean air and the oil & gas industry but the fact remains that these two rooms smell terrible."

"Nice staff"

"The place isn’t too bad for the price. It was clean and the beds were fairly comfy. We did initially get assigned a dirty room but that was a quick fix. First night there someone else was checked into our room and tried to get in and at about 2 am the front desk lady is banging on the door screaming something about a security check. Other than the the day staff was friendly. "

"Breakfast was good. Coffee was hot. "

"The outside of the hotel and lobby were decently nice. However, my room was atrocious. The top lock had been ripped off, the door to the adjoining room didn’t lock and they had pushed a desk against it. Shower was covered in scum, dust and grime on doors and floor. Stuff on the floor, stained sheets. I told the staff I couldn’t not stay here for the duration. They did offer another room or to make sure that no one stayed in the adjoining room….. but at that point, as a single woman, traveling alone …. I was already uneasy. The lady at the desk was very kind and understanding."

"Excellent service and very clean"