Search Family-Friendly Hotels in Shanklin

"great location for our stay in Portsmouth many restaurants nearby"

"The room we stayed in was very close to the reception.We could hear people talking loudly which disturbed our sleep in more than one occasion.A sound proof door should be there between reception and the ground rooms to minimise or eliminate the sound.We also found dump in the bedroom walls, towards the main window and the bed sheets had holes on it."

"Check-in was quick and straightforward, and the front desk staff were friendly and welcoming. Unfortunately, the stay itself was very disappointing. The radiator in our room appeared to be airlocked and began making loud gurgling noises around 3:30am, waking us up. The noise was constant and intrusive, coming from right next to the bed. I reported the issue to the night desk clerk, who explained the hotel was fully booked and we couldn’t be moved. He did switch the heating system off, which stopped the noise, but by then I was fully awake and struggled to get back to sleep. There were also other issues in the room. The hairdryer’s PAT test had expired, which raises safety concerns, and the shower pressure was excessively harsh—so sharp it was almost unusable. I raised the radiator issue again with the morning desk clerk, but the response was underwhelming. Aside from an apology, I was simply advised to leave a review. Given the poor night’s sleep and the overall experience, this felt inadequate. At £80 for the night—followed by a three-hour drive the next day—I expected a much better standard of comfort and customer care. Unfortunately, this experience fell short, and based on this stay, I would choose a Premier Inn in future."

"Room was immaculate, clean, new. Had everything you needed. All areas of the hotel are kept pristine. Inside and outside. Staff so friendly and helpful. Breakfast was fantastic."

"Alright "

"Great hotel and spa facilities. Shame about the TVs that have no TV guide facility due to them being linked into some daft hotel menu nonsense. The two rooms I stayed in also had screens that were failing and were almost entirely blue in tone due to the cheap outdated Samsung TVs that are in all of the rooms."

"stayed here lots of times always 5 star review, however this time was disappointed reduced food menu but then hadnt got some of it and at times felt the staff thought customers were an inconvenience"

"Room was clean, but a little smelly after running the tap. Wardrobe was ridiculously small, like an armoir rather than a wardrobe. My dresses didn’t fit. Luckily radiator in bedroom was adjustable as it was very warm. Heaps of tea and coffee but we had to pop our fresh milk onto the windowsill outside as no fridge in room. Staff were excellent Slept well despite what appeared to be someone playing (badly) the last post on a cornet, down the hall."