Tìm Villa tại Shelburn

"The room was clean and fine. My experience was fine but the Reason for my star rating is my mother needed a handicap room. She actually called the property to confirm that she had a handicap room. The property called her several times to confirm the handicap room. Upon arrival, NO handicap room available meaning no way to shower, use the restroom etc. The Staff couldn't have cared less, just saying there was no handicap room and offered ZERO accountability or accommodation. Its the only game...

"The place was clean. Bed was comfortable, room was adequate for our stay."

"Clean"

"The room was nice and breakfast options were good. We were looking forward to using the pool and hot tub when we arrived after traveling all day. However, the hotel rented out the conference room for a kid's birthday party and everyone from that party was in the pool and hot tub. There were probably 25-30 people in that small area, so there wasn't much room for any of the hotel guests until late at night."

"Whole place was dirty. There was trash still in the room trash can, food left in the room fridge, dirty floors, hairs in the sink. Hallway smelled of smoke and weed. Would not recommend."

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"The property is starting to show its age. The property needs a fresh overhaul."

"It is better that they go somewhere else because we had to bathe with cold water because they do not even have hot water."