Khách sạn Hồ Shell

"Excellent "

"Parking was easy and room was best in the area."

"I was put in a room where the key didn’t work. I made multiple trips to the front desk due to my key not working. It never worked and I couldn’t be moved because the rooms were allegedly all booked. Maintenance or whoever it was, had to let me in but I never got a key. So, I couldn’t even leave my room that night. I kept calling the front desk but no one ever answered. Phone in the room didn’t work so I had to use my cell. There was no WiFi password in the room and I never got access to that...

"It was so clean and nice"

"Love it "

"The staff were friendly and welcoming. I frequently travel with my two dogs. This was the first hotel that made an effort to make me feel as if dogs were welcome. The person who checked me in asked me to fill out a card asking for dogs names and gave me a door hanger letting cleaning staff know that dogs were in room. She also gave us a room close to nearest door to pet relief area. The hotel was clean and comfortable. I would definitely stay here again!"

"Everything was nice and clean!"

"Clean accommodating but poor communication with staff from overnight to day time shift. Lost our reservation from Expedia but it still all worked out "

"Staff was fine. The sink was clogged, ran out of tissue, etc. I stayed 2 nights and they didn't clean the room but I needed another coffee for the coffee pot."

"Comfortable Bed, clean room and bathroom. Staff very helpful "

"Property is so run down. Bathtub had been painted and paint was peeling off everywhere. Water in tub didn't drain. Veneer on bathroom door was broken and jagged, furniture looked like it had been through a war and room smelled musty mixed with stale cigarette smell. The one positive was the staff but we would never stay here again!"

"Parking was safe not sure about business center "

"Nice room, gym, indoor pool full hot breakfast. Great value for the price."

"Excellent! "

"Pool was closed. Room not clean. "

"Room needs to be updated they painted the tub and you could feel the paint crumbs on the bottom of your feet. Phone didn’t work. Best thing about the property was the breakfast."

"Young man at front desk when we arrived was so friendly & helpful. Shawna the next day was awesome too. Young lady cleaning seating area awesome! "

"Hotel was very nice, Room was very spacious & super nice, only downside I can think of is that the TV remote had some strange “stuff” on it, we washed it off with soap & water, other then that the overnight stay was very restful "

"Smelt like cigarettes, walls door and room wasn’t clean"