Khách sạn Shenandoah

"Great Staff, very clean. Beds were hard so difficult to sleep. Breakfast was cold."

"The Italian restaurant was amazing!"

"We came for a concert with 4 women and all got ready for the concert and it had plenty of space and mirrors for us all the get ready. Loved it!"

"Great place"

"The evening desk guy that check me in & out was absolutely fantastic definitely great staff that works there. Rooms were clean, and the atmosphere was good."

"The place was perfect"

"Terrible"

"Front desk staff excellent. Issues with key card entry on two different occasions. Staff quick to assist. Bathrooms were very basic, but clean. Good water pressure. Nice basic breakfast. Check in/out was seamless."

"The outside looked like it had been abandoned. No cars except a rusty pickup. There was no one at the check-in desk. I finally left. It made me uncomfortable."

"Breakfast was great, pool was small. TV remote issues but staff was able to assist."

"I stayed 1 night and it was pleasant, room was clean and staff is very nice."

"I was extremely disappointed with my stay. The hotel was poorly maintained and did not meet even basic expectations for cleanliness, comfort, or safety. The pool area was dirty and clearly not being cleaned regularly. The hot tub was unusable because it was either scalding hot or completely cold, with no consistent temperature control. One of the biggest issues was the lack of air conditioning in the hallways and common areas. The lobby was unbearably hot, and our group repeatedly had to ask...

"I walked in my room to find an employee in my room most likely he was with maintenance. His response was he didn’t know anyone was staying in the room. I walked to the front desk she also confirmed that the system didnt have anyone staying in the room which I explain I checked in the day before. It was quickly rectified and I went back to the room which he finished up ! The cover on the A/C fell off as I went to turn down the temperature on it ! The patio doors had dirt and other debris around...

"We almost always stay here when we visit Houston area, which is pretty frequent. We love the convenient location and walking to Cracker Barrel for supper."

"Best place to stay!!!"

"Muy bueno"

"The toilet didn’t work, and room wasn’t real clean ! The bed wasn’t comfortable to hard and lumpy."

"Clean rooms. Stayed there only for one night but the staff was very friendly"

"Our go to hotel if we fly to and from IAH ☺️"