Khách sạn Sherenden

"Great hotel in a good location close to the sea, restaurants, bars. Staff are very friendly and helpful. Would highly recommend this hotel"

"Great location, spacious comfortable rooms, great value, always our favorite place to stay in Napier"

"We stayed in the Anna Povlova suite - a beautiful high-quality set of rooms overlooking the sea - spacious bedroom with comfortable king-size bed, ensuite shower & loo, twin sinks, separate bathroom, bath, loo & sink, spacious sitting room with fridge and tea/coffee making - and with door out to the veranda and roof-top seating. We were pleasantly surprised how quiet it was. The cost for all this was less than $200/night (off peak), amazingly good value. We enjoyed an evening meal with local...

"Beautiful location and room was very tidy and great view. The curtain rod had pulled away from the ceiling so couldn’t close the curtains. Reported it and they very kindly moved us to a different room. Great service, would diffidently stay there again."

"This hotel has a secure parking garage underneath it. Safe access by lift or stairs to their reception desk & to rooms. There is also a luggage trolly at reception if you need it. The staff are very pleasant & helpful & the rooms are very clean. We had a lovely ocean view from our spacious room with a very comfortable king sized bed. There is a lovely local café below the hotel for breakfast & lunch, which is accessable from level 1 in the hotel. Ideal on those cold wet days. The location is...

"Excellent location great place to stay. Fay and Chris are so accommodating and friendly and make your stay special. Rooms are functional and practical"

"Found foreign items dirty threads in the made bed when pulled sheets back took a pic"

"Lovely and clean, our room was very comfortable and had a great view. Staff were very friendly and helpful"

"Loved the location - view of the ocean, lots of lovely cafes nearby, right by the beach. We were in room 1, which was on the end downstairs and nice and quiet. Decent-sized, clean rooms. Loved the walk-in shower! The room had cutlery, utensils, crockery and microwave which was handy. Plenty of storage space. Easy parking. Bar and restaurant onsite so option for room service too. Would happily return! "

"LOVELY COMFORTABLE BED……VERY CLEAN ROOM Minor issues :: Not sure why there was no dish cloth or tea towel. For older person it was very hard to get top off milk bottle. Would stay there again"

"Nice place Good staff Will go back"

"Good customer service, average cleanliness، good location, reasonable price. Recommended for a short stay."

"Close to town and intercity bus depot."

"Staff were kind and polite, and the cleaners do a good job but it’s very run down. Ripped carpet, holes in the walls, ripped wallpaper and chipped paint. Definitely needs work! Couch was stained and so were some of the bed covers. We won’t be staying again unfortunately."

"The room smelt like cigarette smoke, the hand basin wasn’t wiped clean and there was pie pastry on the floor behind the bathroom door. The continental blanket on the single bed had awful marks on it as well. When I checked in they asked me to pay for a room I had pre-paid online."

"Room is clean, the staffs is friendly and helpful, laundry is really handy and all we need in the kitchen is complete"

"It was clean and tidy , but the bed was way too soft and uncomfortable plus we also didn’t get our breakfast delivered like we were told"

"Disappointed as we had selected a room with an in room spa pool. This did not operate, we turned on the isolator switches as directed and the pool did not function at all."

"Very tidy, great services"

"Water pressure was very low in the unit. No additional blankets if required. Could do with some money spent on it to make it so much more."