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"Incredible experience at Suzukiya Ryokan! Staff is incredible! They speak some English and you can communicate perfectly fine with all of them. They are so incredibly kind and welcoming! The room was very traditional with straw mats, room dividers, very comfortable beds on the floor. Hot spring baths indoors as well as outdoors were absolutely fantastic! They are separated by gender, you wash up before entering a really hot bath and relax like you haven't relaxed in a long time! Then they bring...

"Helpful staff, convenient location, well-decorated rooms of a decent size for the price. Overall good with no complaints."

"It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces...

"Excellent Onsen Hotel with excellent service, excellent food and wonderful traditional hot spring pool."

"The hotel offers a pleasant stay, with delicious dining and courteous service. Additionally, the hotel features two hot spring pools with scenic views. "

"We had been here for the summer break. The place was quite neat and tidy. Staff was also very courteous and kind. Kids had good fun in the onsen, pool, etc. Other activites such as magic show, etc. added to the fun part, as we were able to spend time indoors, during rainy days. Breakfast options were quite good. We did not opt for the dinner, as the pricing per person was relatively expensive. Overall, it was a pleasant stay at the resort, and would love to visit there again. "

"Very quiet and peaceful. Beautiful decor, great service, great food . Highly recommend."