Search Hotels Near Shopping 25 Bras Mall, São Paulo

"Durante minha estadia neste fim de semana, tive uma experiência geral positiva com o hotel, especialmente em relação ao ambiente e à localização. No entanto, alguns pontos importantes deixaram a desejar no serviço. Ao chegar, não havia sabonete disponível nem para as mãos nem para o corpo, e mesmo após solicitar, não houve reposição a toalha depois de tirar a que tinha, o que acabou sendo inconveniente durante a estadia. Outro ponto que considerei desagradável foi o fato de terem ficado com o nosso cartão do hotel e não o devolverem. Também enfrentamos dificuldades para entrar em contato com a recepção, já que o telefone do quarto não estava funcionando. Entendo que imprevistos podem acontecer, mas esses itens básicos não deveriam faltar, especialmente quando solicitados. Não se trata de um favor, mas de um padrão esperado de serviço."

"Clean room"

"Gustavo and the staff amazing work"

"Helpful Staff, good breakfast and clean facilities!"

"The breakfast was good, but the amenities inside the hotel are so poor"

"No vehicle"

"Not a good spot for tourism or business trip in São Paulo. The area is too crouded during day and did not seem safe at night. "

"This hotel is old but works well. Many guests stay at this hotel, left was busy, breakfast was so crowded."

"The man at checkin was extremely helpful. He even helped us order a pizza because we arrived so late the restaurant had closed. The hotel is very convenient for the bus station which is why we stayed there. It was basic but got the job done. The bathroom door got stuck quite a bit, there was some hair in the shower drain from a previous guest. The towels were quite worn and one had a hole in it. We arrived on a late flight and had an early bus the next morning so it worked well for that. "