Khách sạn Shorewood-Tower Hills-Harbert

"A dirty old man in the pool with his clothes on, still including shirt"

"Room was not clean!!! Also, I put food in a plastic bag in the fridge and it smelled like beer which tells me it wasn't cleaned properly!!!!"

"Dirty, random, weird, smells like a urinal cake. Our room was so hot and humid everything was damp. The whole vibe of the place was so weird. You get what you pay for."

"under trained staff, shade in room broken with outside streetlight shining into room all night, no paper plates for breakfast. just a very unpleasant experience. Will not stay here again. Worst Hampton I've ever stayed in. Staff tried to be helpful. I blame the management of this business for these short-comings. elevator was broken when we checked in but fixed soon afterwards. Worst of all it was a holiday weekend."

"The room was clean and the staff were helpful."

"97 degrees outside. The A/C in my room did not work properly. Sweating all night as it would not cool my room. All I got at the front desk the next morning was, “Sorry.” Will find a different place to stay on my trip out west next summer! :("

"The hotel is actually Quality Inn and Suites. Super nice staff, very comfy bed, quiet, and crazy convenient to get to St. Joseph and all the shops. Great price and quality stay!"

"Convenient location.. clean, friendly staff"

"The place was clean the staff was nice"

"Our room was so CLEAN! The staff was super friendly. Location was easy to access."

"Very nice place to visit, but tucked away all on its own. Rooms were nice but we were there during a heat wave and room was hotter than the hallway. After trying to cool it down they moved us across the hallway where the AC worked great (why didn't we start there?). Staff was super helpful with the relocate. Restaurant was nice and has a tiny bar area. Walking trail is nothing more than a mowed loop around the property. Rooms were nice and dinner was nice."

"Outdoor pool nice"

"Clean and quiet. Everything worked. Bed was comfortable."

"A pretty interesting stay. Expedia said check in was at 3, but when we arrived, a clearly posted sign said check in was 4. There was no one in the lobby and I had to press a button to ring for them. The man at the counter was nice enough, but he needed to go check to make sure our room was cleaned. We waited close to 10 minutes in the lobby before he returned. There was no A/C in the lobby and there were dehumidifiers running in the halls. When we checked in I was not asked for ID or a credit...

"Stay was pleasant over all!"

"HVAC in room don’t cool properly, poor airflow, didn’t have hot water and the hallways are very dark."

"The room was very clean. The balcony was great. Air-conditioning worked fine. The staff was incredibly helpful. We definitely stay here again."

"The rooms were clean but very small. There wasn’t a dresser in the bedroom and you could hardly walk around the bed. You can hear the people above your room just walking across the room."

"Will definitely stay there again"