Khách sạn có hồ bơi tại Shrawley, từ 1.703.947 ₫

"Very helpful staff on Reception, in the Spa and Housekeeping. "

"Disappointing all round. Room tired and shabby, plus not thoroughly cleaned. Spa showing its age (eg not all pool jets working). 30 min spa massage was actually closer to 20 mins. Emailed final bill included a “optional” service charge that could not be declined I.e not optional. "

"Food wasn't that great. Bed was uncomfortable. Shower took forever to warm up and when it was warm enough the water felt dry. Facilities didn't feel like they were good for price."

"The reception at the hotel was excellent, however the evening menu and food was disappointing."

"Good facilities "

"I was gluten and dairy free. The buffet was labelled up with allergies on it. Had to ask for gf bread and df milk as was not available out. The spa was fully booked , so didn't have one. Pool was usy most of the time not matter what time you went. The hot tub had way too much chlorine in it and stung the eyes. Restaurant and spa staff were very good. Front desk was hit and miss. The room was decent , the only problem was there was two alcoves that were slanted, one above the bed which I kept...

"Booked in early January, some hours later, on the same day, messaged hotel asking for a cancellation, because I realised that possibly I wouldn't be able to make these dates or even the city due to personal circumstances. Even with more than one month in advance, the hotel refused to cancel and refund the booking; We were a big group, booked 3 different rooms; we paid different £ for the rooms, but got exactly the same room size/ layout and facilities. We could feel a smell of old and musty...