"This hotel is very conveniently located next to the Grindelwald Terminal. The breakfast buffet was great, the beds were comfortable, and the view of the Eiger from our balcony was stunning."
"Check in & out we’re great.
The young man who checked us in (we are a group of 8) was outstanding, smart, kind and very helpful. He’s a keeper!
A true multi tasker times 5!!"
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel
10/10 Excellent
"Conveniently located directly across from the train station. Beautiful traditional hotel with a wonderful staff. Some of the amenities were closed during our stay for refurbishing but otherwise we loved it. The beds were good, breakfast was ok but not quite as good as we've had elsewhere in the region. Best of all are the mountain views and the Lauterbrunnen valley below! The views are stunning. We could have sat our on our balcony all day. It's also right in town (Wengen) and close to everything. We would stay there again if we ever return."
"Check in was great very friendly and helpful having an apartment rather than a hotel room was just the right thing for a four day stay. Everything was there that you needed. Would definitely recommend if you are staying in Interlaken"
"We were in the Guesthouse which is the 'budget' rooms of The Hey Hotel. Room was clean, beds comfy, excellent breakfast. View from both our rooms was out onto the roof terrace of the next door building about a metre away.
The rooms would benefit from a voile curtain for privacy without drawing curtains. This didn't really spoil our 2 night stay as we were only in the room to sleep.
Easy access to Ost station, No 21 bus. And walkable to West Station."
"The room was quite small for 4 people, and we had to sleep with phones being recharged with cords across pillows due to lack of outlets. I didn't know there were common rooms until the next morning, due to the virtual check-in experience, but the woman monitoring the breakfast area was helpful and pleasant, and came up with me when my door remained locked. I missed having a proper reception desk though. Décor in rooms by...IKEA?"