Khách sạn Silsbee

"Great location and extremely friendly staff"

"Always an enjoyable stay. Responsive, friendly staff. Rooms are clean and well appointed."

"Very comfortable rooms and great breakfast! The staff was so nice and helpful! Highly recommend"

"Everything was very clean and up to date! I just would have like a blow dryer in the bathroom."

"Friendly staff and accessible to the freeway."

"Everything was wonderful lady who checked me in was one of the friendliest people i have run into in a long time "

"Room was nice and clean. Staff were amazing and kind. They did switch me rooms, the TV was not working. The lady at the front desk had no problem helping me and was very nice. Breakfast was good, parking was great."

"Definitely not IHG standards. The ice machine is broken on the 2nd floor, there are no vending machines, there was a dirty rag in our shower, Shampoo instead of hand soap by the sink, and a broken tv remote. This felt like a cheap motel stay."

"The rooms are always clean and the staff is very kind and helpful. My go to place when staying in Beaumont for work."

"The gentleman that checked me in was friendly, the few staff that answered the phone the following days weren’t very helpful. I had left my name/number for a callback and never received one. The pictures of the hotel online do not show the actual condition; I ended up in a different hotel for the night due to the lack of cleanliness and just overall condition of the place."

"The whole hotel and premises smelled of weed ( marijuana) The elevated was dirty"

"Nice room"

"Staff was great room was nice family friendly "

"Good"

"La habitación que reservé era de no fumadores y me dieron una con olor fuerte a cigarro, no pude dormir llegué en la madrugada y me tuve que salir temprano "

"Yes pet friendly the staff was very nice "

"Older hotel. Staff was hrlpful"

"We found 2 roaches in our room. 1 alive and 1 dead. Our toilet stopped working in the middle of the night and we had to move rooms. Not the property’s fault but someone kept slamming a door at 2 in the morning over and over. Was not restful at all. "

"This property is old and smells really bad."

"I did not get the reservation as stated which was 2 queen beds. Instead I got a king size with a pull out couch. No linens were provided for the couch and apparently you can only get 1 more towel when asked. Cleaning ladies do not speak English and the hot tub does not work. Pool needs a good cleaning as well. We needed to spend an extra night and went to pay and we had to move our belongings to the room next door before 11am. Walls in the bathroom were dirty,sink leaked underneath,stained blood...